Seller News: November 2025
Get the latest news to help empower your business.
Get the latest news to help empower your business.
Connect with eBay sellers in your city.
Seller Center has answers you can trust for all your selling questions.
Click the image above for the latest Announcements from eBay.
The new format for Messages is very difficult to access and use. Please restore the earlier format. Thank you!
I made a typographical mistake with a prepaid label and paid approximately 7x more than what I needed to for a shipping label, after I dropped it off at the post office, ultimately resulting in a $-6 total for the item. I immediately went back to the...
My eaby messages will not open when I click on them
I am extremely disappointed with eBay's handling of a recurring issue that is now severely affecting my ability to operate as a seller. Months ago, I faced a similar problem where OTPs (One-Time Passwords) were not being sent to my phone. At that tim...
My seller accounts keeps automatically being changed under, Business Policies;" Manage your business policies". This started back in November 2024. This happened when I watched my account "in real time" get hacked. eBay helped me to get it cleared up...
My partner and I are unable to respond to recieved messages on both of our accounts on eBay. We have tested back and forth between accounts. We receive messages, but are able to launch in app, from received email copy or desktop version. We have buye...
I have had numerous buyers contact me about checkout issues the last 2 days; this is the one that I have screenshots for. Buyer accepted my offer but when she tries to checkout it puts the item in her cart twice; once at best offer and once at full p...
There appears to have been an update which has changed the messages. I’m now unable to open any messages in my account. I have deleted the cashes and history. I have also tried a different search engine with no success. I have tried on both my iPhone...
I went to message a customer this morning about a shipment that was stuck in USPS land and is finally being delivered today. My message screen was blank....I backed out of it and finally go to the messages but when I click on the message thread it wo...
every time i pick a size and color it resets back again
The entire page looks different and I can see the messages but can not click/touch anything to read them. Started a few hours ago on android Google chrome. Tried different browsers, signed out, cleared cache nothing works. Tried ebay.ca same thing. I...
This all happen last night trying to answer a buyers question then there it goes .anybody knows how to fix this
My messages from buyers (and eBay) won’t open. My messages page looks different. I can see the header/subject, but when I click on it, it won’t open. Anyone else?
Is eBay having a problem with the messaging system in My eBay?? I can see all of my messages in the different folders, but can't open any of them to make a reply or even read!?! Just started happening a few hours ago.
When I go to send an offer it takes me to my active listings, I had 13 to send just now and I had to go to the mobile app to send them!
| User | Helpful Count |
|---|---|
| 34 | |
| 21 | |
| 21 | |
| 18 | |
| 15 |