Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

sending offers to watcher then cannot change information on the listing, certain items are greyed ou

i recently sent 6 offers on my items, no i cannot change certain information on my 6 listings such as title line, shipping, price etc. i spent a half hour on ebay support, 3 different people only to find out this is an ebay issue, not my issue so to ...

Selling Costs Percentage Missing!!!

On both my ebay stores today, the selling costs percentage is missing (under Performace/Sales). All the others are there. I hope this is just a glitch because deleting that would feel underhanded. As a seller this number is important when it comes to...

Images not opening for editing when creating a listing

Stopped listing tonight when the image editorstopped opening to edit images.Why keep changing things that always worked fine?

Unable to report an item as "not received

Hi, I am not able to report “Unable to report an item as "not received”. I already tried going to More Actions but does nothing. Request help asap. Regards

Active Listings Have Lost Color Codes i.e. Green = Bid, Red = No Bids

So when I go to look at my auctions the price section is no longer showing color (Red, Green) indicating no bid or bid. It is all just black text. Is it just me?

When a Ebay member puts a seller's item in their cart, the 24 hour view count is no longer visible.

When an Ebay member puts a seller's item in their cart, the 24 hour view count is no longer visible. That eBay member who leaves that item in there cart, whether on purpose or not, is decreasing the potential interest in others who may wanna buy the ...

Saved Searches not getting emails? Try this!

Here's what I used to fix my SAVED SEARCH not getting daily emails problem that started in late September 2023 for some users. Should also work anytime this issue comes up -- been buying and selling on eBay 23+ years, it happens, don't wait on a fix....

favorite sellers

Ho do I delete a favorite seller?

Ebay Search Function

Has anyone noticed Ebay's search function has almost become unuseable? I find this especially true in Ebay Motors. I search for an item and thousands of other completely unrelated items show up. A lot of times if I narrow the search to a specific veh...

Constant Error Pages

Like the title says, I am getting constant "Error Pages" as shown below, and it's been going on for quite a few weeks (since at least the middle of December): This occurs using Chrome or Edge, and seems to happen in waves, where links will work corre...

Global Shipping Program Errors Extreme Price Increases Erratic Fluctuations

About a week ago, several listings from multiple vendors that I have been watching, all coming from the UK and all using the GSP, suddenly increased their GSP shipping rates by over $100. On average the shipping costs to the US for these items had be...

Is https://www.riskremedyweb.ebay.com real???

It's ridiculous that I can't get an answer or find anything on the web for this. I went over 600 in sales and I do understand having to register for taxes but this is the website it directs us to and it does not look real, nor can I find out anything...