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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Search / New Tabs

Hi All, I've logged in this morning and found that a regular search I've been using for years has had the criteria changed to search in a specific category rather than 'all'. This took me a while to figure out but now I've reset to how it has always ...

Can We Have Our Avatars Back?

Please and thank you? We miss them!

I was recently charged Gallery Plus Fee for two items though I never choosed this option.

I was recently charged Gallery Plus Fee for two items which were listed few years ago in my store. So how is this possible that somebody or something added this Gallery Plus to my items??? I never did it and there were never those charges before.

Brand search not operational

I am experiencing a problem when I try to do a brand search in the Glass/Pottery section. Is there a major problem being worked on, or has there been a change in how people are to search for company specific products?

Brand search not functioning

Apple Mail, Share link results in null.

I use Firefox, same result in Safari, to browse ebay on my Mac. When I click Share and select other email it brings up apple mail correctly but the message does not include the link to the item, it has the word null instead. The Hi Look what I found ...

Ebay now charging double insertion fees!

Now, in addition to charging us $1.00 for formerly FREE Gallery Plus on collectibles, I discovered this! Uh oh!!!! More bad news :-} Ebay is now charging double insertion fees on my items! I sold 2 or 3 items last night and have just now noticed that...

My views dissapeared

I don't know what happened but I just checked my store and it looks like all my views are now zero. Not sure what this means. Any help would be much appreciated.

Another reply to message problem

Access DeniedYou don't have permission to access "http://www.ebay.com/cnt/ReplyToMessages?" on this server.Reference #18.bcde4568.1634157283.6232d435 I can answer only short message. If message is several lines of text then permission error

0 Views

Hey I see its happening to a large group of people. Not showing views in any of my listings through the app as of 10/13/21 ~3:30pm est

Listing Views Have Suddenly Disappeared

Hello, All the “Views” for our listings have suddenly dropped to “0.” Are any other sellers experiencing this? Also, Ebay Tech/Customer Service, could you please let us know what’s going on???? Can you please fix this ASAP??? Thanks.

Hey, All my item views just went to zero. anyone else?

Hey, All my item views just went to zero. anyone else? was working on inventory, then poof. all my views went to zero. still have my watches. no views. hmmmmm are we all just starting over?

Artist Offerings Category Gone From Dollhouse Miniatures in Search?!!

I've been using the "Artist Offerings" category forever to search for artisan pieces. Where did this category go?Now there's only "Dollhouse Furniture", "Dollhouse Dolls & Animals" and "Dollhouses & Roomboxes"? Why are you taking out useful categorie...

Business is not came my eBay account

Dear Sir,My eBay account name: Sadloinc My Email id is mukhtarali9305@gmail.comMy phone No: 8299195061Sir. 4 months is completed Business is not coming to my eBay account. we have updated all photos on my side. Please help me. I need the best account...