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Current known technical issues - updated as of 3/27/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

subscribe to the store

Hi, everyone. I have a question I'd like to ask for your help.I can't subscribe to the store.The page always shows "Add Payment Method".I have added the payment method and succeeded.Still can't subscribe to the store.Who has encountered this problem?

Server error

Why am I getting server error constantly now when navigating through the eBay website? I thought it was because I have an older iPad but my wife’s brand new one is getting the same error message, I keep having to boot down and boot up my iPad to be a...

Add some simple code to pull listing before its placed if its a violation of policy.

Out of all the platforms I have to say eBay has the worse system/program setup. You say that you pull listings for our protection Buyers and Sellers. Than you punish us for it even when you know it was a honest mistake made. You already have the syst...

My Account is in problem document is not updated

my listing that I finished but is frozen now before I hit sell

the title now says eBay. Private_Browsing! how do I make it go away, I can't start any other listings

Weird technical issues this week

For the last couple days I have had some weird things happen. First one of my buyers paid but I never received notification and on the app it shows it unpaid even though on my computer it is showing up under the waiting to ship tab in the hub and I c...

The new print order format is not working.

All I get when I hit the printer button is a blank page. Sweet.

how do I talk to a person at Ebay?

How do I talk to a person at Ebay?

Constant refresh to load ads is keeping me from updating a listing

Bug Report:Browser: Safari and FirefoxOS: OS 11.6Issue: When I want to update and add more detail to my current listings the browser refreshes every 15-30 seconds which wipes all of the data I have modified in my fields and refreshes the page. I beli...

Ended Listings Disappearing

Yesterday morning I Ended 30 Listing. Yesterday afternoon they are ALL missing, GONE!! Talked with technical support and he told me it was a glitch and to keep trying and they would reappear. Still nothing a day later!!

Resolved! There are no items visible in my eBay shop and among seller's items

Guys, will you please check if you can see any items in my eBay store:https://www.ebay.com/str/analogowoor through "Items for sale" link:https://www.ebay.com/sch/analogowo/m.html?_nkw=&_armrs=1&_ipg=&_from=as I do not see anything there, even though ...

Payouts

It’s been Six weeks since my account was put on restrictions to verify identity and bank. And still every person I talk to tells me something different. I got messages saying I’m was verified for everything on September 10th. I got another one on the...

Can't get supplies coupon to apply to order

Is anybody else having this problem? I'm trying to use my $25 shipping supplies coupon before it expires on the 30th. I keep getting an error message, "This code can't be applied to your order." Any way to get it to work? If not, who would I contact ...

Suppressed "Organic" Sales? Or Just Site Issues?

Since I am tired of calling in site issues and listening to blank excuses, I'm just leaving this one here and moving on. I've been doing this full time for 20 years and know when there are technical issues going on no matter the deflection that is gi...

Has "Sell" Link Changed Overnight??

Is the change to the "Sell" link permanently changed?... or is it a glitch?Previously, this link always took us to the listing of our items for sale... and was the place where we were able to adjust promoted listings, etc. We noticed the change short...