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Current known technical issues - updated as of 6/3/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Changing address to a different Country
My country got changed to China. I changed my shipping address to China when I was working there, just to see if things would ship there, but I did not change my registered address to China. Some how my shipping address and my registered address beca...
Global change to return policy
Does anyone know how to change to No Returns globally so that ALL Active Listings are changed. I tried playing with Business Policies but that only changes ONE listing at a time. Note: tried on my PC not the mobile phone app. Thanks.
Leaving feedback
After purchase, I can't leave feedback to anyone.. feedback is gray and if blue I can then leave feedback. Can you please fix it.Thanks, Tim Starkey
Can't Relist On Firefox
I cannot relist an item on Firefox and find this rather frustrating. If I open eBay in Opera / Chrome it is successful but I want to continue using FF. I have tried everything I can think of - it worked last week but not this week. I have deleted coo...
Resolved! searching sold items
i have been researching prices for a lg quantity of items that I have and now most of them in my saved searches come up ‘oops something went wrong’ and they’re not displaying. When I’m trying to research new items the search for sold and completed it...
I might have a broken link for my seller hub.
When I click on my seller hub to see all of my items for sale I get a blank space except for the column numbers at the bottom so I click on the first or 2nd column number of listings and that works and the listings show. I've shut down and restarted ...
Resolved! DELETE REPLY
How can I delete my reply to someone's post?
Frequent Failure Of Local Pickup Listings
Having had three winning bidders disappointed in one week, and three listings wasted, I decided it's time to suggest improvements to the eBaY listing process. The problem is that bidders do not see my notice in the description "LOCAL PICKUP ONLY - NO...
label printed incorrect shipping type.
I do not understand why if media mail is chosen the label could ever print as USPS flat rate envelope??? If you choose a type of postage the label should automatically match the shipping type.I am becoming increasingly dissatisfied with how much its ...
Resolved! ebays says: "It’s not you. It’s us.Our server is down, but we’ll have things back to normal soon. If
ebays says: "It’s not you. It’s us.Our server is down, but we’ll have things back to normal soon. If you still need help, visit our help pages. What is up, it seems to affect Europe, America, Australia and New Zealand, is it Chinese hacking?
Ebay's Search is a Mess , Item Specifics
853 results come up when I searched for a "white ceramic lamp". Most of those lamps were NOT white. THE CORDS WERE WHITE. Not too many people care about cord color. Shopping on Ebay has become a frustrating experience because they system is picking u...
Resolved! brand new links on your listings
Searching for a Solution: I've been trying to bang out as many listings as possible lately. This is the season to sell! I noticed an additional link on a location string within my listing. This link is at the end of the category string directly next ...
Reprint shipping labels not working
I got a bulk printing error. So I went to shipping labels to print individual labels and they do not show up. All I get is a circle going round and round!
Can't add a payoneer account
Ebay sent a few emails about the necessity of doing that, so I finally got around to it.When I logged in, I was asked to create a payoneer account, which I did, but when it redirected me to ebay the page crashed. Now when I go back to the page and cl...
