Report eBay Technical Issues

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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Listing Button Broken.

So I mainly use Firefox and ever since this morning when I go to create listing type in the title then hit search magnifying button it does nothing no matter what I do it doesn't work. I tried clearing cookies and my cache and still the same. Restart...

Resolved! Shipping label printing greyed out

...On 01/16 a customer purchased a semiconductor. The buyer apparently has entered more characters in a field within the "Personal Information" area or call it Profile. Next to his complete name, he also added which department he wants item sent. Suc...

Inappropriate suggestions when looking at E-Bay listings!

I was at work on lunch looking at vintage He-Man figures, and E-Bay was basically showing me pornography in the recommendations they post in listings. Fully nude spread eagle women.Hey E-Bay, if I can't show these listings here, you shouldn't be stic...

Most photos on posts not visible (using app on phone) and none visible using laptop browse.

Most photos on posts not visible (using app on phone) and none visible using laptop browse. Can't add photos to new listings.

Nothing but problems listing items

Making listings is a major chore, some times I cannot add the second row of pictures, most of the time I cannot switch from a BIN to auction, many times I cant change the shipping service, and 1/2 the time the list button doesnt work! Nothing but pro...

Payments changes once again to eBays funds from my Charge card

I have all my payments for purchases and cost go to my business charge card. Made 3 purchases today and all 3 were taken from my eBay funds instead of the charge card I selected. We should be able to pay how we wish to.Third time reporting this. How ...

Can't Report Buyers!

Everytime i click report Buyer it shows me an error page. Anybody else having this problem 01/16/2025

Unable to cancel best offer

I’ve tried to cancel best offers on a number of things lately and no matter what I’ve tried to cancel I’m getting this message I’ve tried about 5 minutes after making an offer and after a couple of hours I’ve tried uninstalling the app and tried on a...

Seller Protections

Sellers impacted by winter storm blair are not supposed to have their seller level impacted. I uploaded my tracking on time and scheduled a pickup on time (4 boxes). We had NO mail service at all for several days. I finally got my driveway plowed out...

videos not playing on pc/tablet browsers

Hi,Since Tuesday, January 14, 2025 I have not been able to play my videos in my listings on web browser using a pc or tablet. The video states: error playing video please try restarting the video or check your internet connection.Videos only play in ...

Error playing the video please try restarting the video or check your internet connection

"Error playing the video please try restarting the video or check your internet connection."My video in my listing was operating fine until yesterday and still a problem today.I contacted customer service they are of very little help.Am I the only on...

Resolved! My Location

Why does Ebay keep thinking I'm in Australia when I'm in the US? I have changed my location repeatedly but keeps reverting to Australia. I am on a Mac desktop on Chrome.

When is Ebay going to fix this BUG IN THEIR SEARCH ALGORITHM that must be costing Ebay MILLIONS?

There is a significant bug in the Ebay search algorithm. I believe this bug SIGNIFICANTLY affects Ebay sales. This bug causes probably half of my inventory to not show up in buyer's search results. This bug significantly affects my sales. My sales ca...

Sign in and Verify over and over and over and over

It's only 3pm today and I have had to sign in and/or verify myself about 20 times today already.

eBay keeps trying to verify that I am a human.....

I was trying to clear my cart out the the other day by deleting some items and saving some other for later. As I was doing this, the following message popped up :"To keep eBay a safe place to buy and sell, we will occasionally ask you to verify yours...