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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

photos sent via messages show up blank when opened up

photos sent via messages show up blank when opened up - has been happening for 3 days now

Resolved! Cannot complete purchases

When I hit the buy it now tab it goes to the checkout button but when I hit the checkout button nothing happens or alternatively the other way that it goes to the confirmation button that little circle in the tab just keeps going round and round fore...

E BAY MESSED UP AGAIN-MESSAGE TO BUYERS I-TEM REMOVED OR SOLD WHILE IS STILL FOR SALE

since i signed with MP i sold only 3 items in 10 days, i found out from the buyers that they are receiving the message that item is no longer for sale, it was removed or sold even they are for sale. I reported to E Bay still not fixed, paying for it ...

Seller has provided two fake shipping labels - error message when I use "Ask us to step in"

Hi,I've attempted to purchase a Playstation 5 for my child and the seller didn't communicate at all. 2 weeks after I paid they provided a tracking number saying the item was already delivered to my town, but it doesn't show my address. I went and dou...

ENDED and UNSOLD listings are all missing

For the last week or so when I go to the Ended or Unsold tabs in Seller Hub I get: 0 listing(s) found Frustrating. I need to restart some ended listings that have been re-stocked and I guess I need to start from scratch.

Can't See My ebay Bucks.

I cannot view my ebay Bucks so I can't see how many I've saved from the previous quarters. The problem is new since I last tried to check my Bucks. This is on the ebay Bucks page that you can access from My Ebay in a web browser. The saved Bucks are ...

Ebay Fix your technical issues

Can no longer do bulk listing from schedule listing or managed listing, its not a Brower problem its a eBay problem, you did a schedule maintenance a few weeks back and ever since this feature does not work, sellers are asking you to fix this, are yo...

Drop in sales for Top Rated Seller Upset over Manipulation of search engines

I have been a Top Rated Seller with eBay for 22.5 years. I have never had my items not show up in searches unless there was a known problem. There is no problem now!! Or for the past 3-4 months but yet, I will go for 2 or more days without one sale o...

Lot of technical issues

Just reading through this forum seeing a lot of technical issues, why doesn't eBay fix these problems, right now in sellers hub the Manage scheduled listings have not been working for two weeks or better, I look through sellers listing and they are d...

constant instructions to sign in

I've never seen anything like it. Starting yesterday and continuing today ebay is constantly telling me to sign in. Just now a new version, "sign in using Google". So far I've been able to click around and get in but I'm starting to get worried. Is t...

Worldwide search problem..

Hello, ebay only shows my location(HK,China) country's sellers items not worldwide. Also, send messages in chinese even Language is "English" in setting. Please ! Fix these issues. Thanks !

No notifications anymore? Glitches!

Anyone else have the issue of not being able to open notifications, either on the app or on the website! And I also cannot access any of my offers. It is crazy annoying. Done all the basic things. Been hours. Is anyone going to respond at all?

Order Details Printing Layout Problem

I have this printing issue for about a couple of weeks now. It only printed as landscape not portrait and it did not give me a layout option in the printer box. Firstly I thought it was my printer. I re-checked, reset, called Epson Tech Support... di...

Link to 'Scheduled Listings' in Seller Hub is broken. Going on 5 days. HEY I.T. : Let's fix this!

The link to Scheduled Listings from the main page of Seller Hub (center box on the main page) takes me to a list that says "0" when I currently have 38 items scheduled.The link to Scheduled under the "listings" tab works, but I can't use that list be...

Contacting Customer Service is a JOKE

Why has eBay made it impossible to simply contact customer service? There's no more phone number to call or email address to contact them. I go through the Help and Contact link and they only give some help related articles, and at bottom of the page...