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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Description Text is Saved in the Text Entry Box, But Not in Live Listing

I have a "Buy it Now" fixed-priced listing with no outstanding offers sent or received. I am unable to revise the description. When I attempt to revise the description, everything works as expected and I get the "Your listing has been revised" messag...

My orders page will not load 95% of the time and shows error

as stated abovemy orders page will not load almost everytimewasting so much time refreshing over and over and overAnyone else with this problem?

Troubling Glitch, USA purchase won't Checkout to USA address after changing country location

I live part-time in the USA and part-time in England. I use Ebay for buying and selling in both countries. I made a purchase yesterday from a US seller (Denver Metro Area, USA) and I'm trying to ship to my US address. During checkout, I change my shi...

Is anybody else having trouble downloading auctions?

After finishing my contact and hit list it does not list. I try and try again. When I save it as a draft it has no pictures and part of my text in the body is missing. Me, or ebay?

Close account

I have found that eBay deletes negative ratings against sellers, it is not possible that eBay is hiding sellers who cheat their buyers. Now I am suspicious of eBay, it gives me doubts, since apparently I have been seeing edited ratings. I was duped a...

Feedback & Tracking?

Can anyone tell me why ebay is unable to fix the " seller can't leave feedback problem"?? This is our busy time of the year & our buyers need to know that we appreciate them!!! Also, they can't seem to fix the "adding tracking # " problem??????

eBay listings are not showing up

Yesterday, I opened up a Business account to start selling my sports cards and TCG cards. I listed 27 items and none of the items show up in a search and do not appear on my storefront. Any help would be appreciated.

Search Problems

Ok so my views have dropped off a cliff a few weeks ago. I started checking things out. I looked for a shirt I had listed. It is a 3x. Only three out there in my size/brand when I listed it. So I looked to find it and it did not show up when search f...

Can't list my items

Trying to list items since yesterday, November 5th, will get down to description of item, will type it in, but when I try to push DONE nothing happens. ..will save for later go back a hour or two and the same issue occurs.

Resolved! Problem with printing labels

Anyone having issues with printing their shipping labels? Clicking on “Purchase shipping Label” and nothing happens.

Filtering bug on eBay website

Hello, I would like to report a bug on ebay.ca. The problem does not exist on ebay.com BugWhen you filter model railroads and trains by HO gauge it lists other scales as well. I have tried in Chrome and Firefox. Both are up to date. I am logged into ...

Resolved! Store issues

I cannot see or get into my store no matter how many times or ways I answer the survey that pops up. Neither can any of my subscribers. Is anyone else having this problem since eBay did an update on the stores?