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Current and resolved technical issues - updated as of 05/7/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

Listings Active but not showing up when searched?

I have 9 listings that are Active and complete. They were all created yesterday afternoon. I have waited 24 hours and called the help desk 3x and just keep getting told to give it more time. Anybody have a solution or are we all just waiting.

I can’t post anything for sale- can’t even list drafts.

I have no idea why this is happening, I can create a listing and everything is fine with it. Nothing missing. I press list it and it just returns me to the page with the draft. No reason why I can’t. Please help basically, nothing will list (official...

Resolved! Mouse Over Zoom Stopped Working...

It stopped working about a week ago... I can't see any product details like I always did before. My browser is Pale Moon, which is derived from Firefox.

Confused about receiving PayPal Payments

I have an item for sale for $5000. The buyer wants to pay me with PayPal. I don’t have a linked PayPal Account on EBay. I have my account set up for payment to be sent directly to my checking account. I can’t find anywhere to link my PayPal account. ...

Adding images to listings

Is anyone else having issues adding images to their listings? Ive been trying to add new listings for a couple days and I can do everything else, but adding an image is not working.

Managed Payments no payout made.

My Managed Payments has been working perfectly with a payout every Tuesday, except yesterday. Looking at the status the funds are still in the account with no attempt to do a bank deposit. Next payout date has already advanced to next week. What's go...

Resolved! Sell an item refusal to accept image -comes up with "image error" then I can't proceed

Anyone else having this problem ? Today 18/02/21, I have been trying for ages to sell an item on ebay but it keeps coming up with "image error" then I can't proceed to advertise the item. This is maddening ! What is the solution ? can anyone help ple...

Description missing from listings

While reviewing some of my listings last night, I noticed that the descriptions were not posted on many of my items.I spent hours checking each listing and reloading the descriptions.Does anyone have any ideas as to why this would happen?I have no id...

$$ Glitch 2/17- Tried to print bulk labels. Ebay took$ frm Paypal, but no labels or track#s resulted

My heading sums it up. I figured I'd just go to Paypal and print the labels I'd just purchased from there, but there were no tracking's or addresses linked to my purchase so that didn't work. I will dispute that charge by eBay from within Paypal. Nex...

Internal Error (ME200)

Internal Error (ME200) when I try to upload a picture. Underneath it says.... Oops! We're experiencing some technical problems. Please remove this file and try again later..... This started yesterday afternoon. I have checked my antivirus, re-started...

Uploading Photos

Is anyone having trouble uploading photos to new listing (desktop) ? I've tried different browsers and 2 laptops, been like this for days. Anything to do with photos is an issue, uploading or editing.

FIX BULK EDITOR! NEED TO MAKE CHANGES Due to Managed Payments Induction !

Nothing I try to change in the Bulk Editor works and hasn't for weeks! (I know how to use it and have done so for years.) I begin Managed Payments tomorrow and need to revise listings in BULK. What's the point of having this Editor IF IT DOESN'T WORK...

Change language

I was born in Brazil with Portuguese and Italian roots and The Netherlands is my home, although I can read and speak Dutch to a certain extent, I feel way more comfortable browsing eBay in English and having Euros as currency. I know I can switch to ...

Resolved! How to undo Sellers Hub?

I clicked on the "check out the Sellers Hub" feature and now when I click on the MyEbay/Selling tab from the drop-down menu it takes me right to this page. Is there a way to reset it to the old Selling page, I prefer to see that, it's easier for me t...

eBay message re: New Item Specifics - Download File Corrupted

Any idea how we are supposed to read the latest info regarding new item specifics required by Feb 22? I download the file to my computer. Try to open the download and get the message File Corrupted. I can't read what I can't open. I sell in a couple ...