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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Scam advertisement.

There is an advertisement that keeps appearing on eBay pages showing an envelope and offering a gift. When you click on it, it invites you to answer some trivial questions and then play a pot luck selection game. You win it after a couple of goes and...

Resolved! Saved searches disappeared in PC version but still working in App

Hello,Today I've noticed all my saved searches have disappeared in the PC version of Ebay (Ebay has message that I have no saved searches). However, when I go to the Ebay App, they are all there. Is there a way to fix this on my PC version of Ebay?Th...

When I try to add an item to watch it says something went wrong not added to watch

Can't get any nectar points - telling me 'try later '

Promoted Listing Feature is not working!!

Its been 20 days and still the promoted listing feature is not working. The dashboard of promoted listing standard is not showing up any results, it is consistently stays on 0% though I am able to create a campaign and it is also reflecting on the li...

New Order API problem

The eBay's New Order API is not working properly. What happens is the API misses few of the new order that the API should have sent.Please could you look into it??

Markdown manager promotions not allowing for 2nd discount

Hi i used to use markdown mgr with 2-3 different discounts at once, depending on the age of the item, ie 40% and 25%. On my ipad using safari, it is not allowing me to add additional markdown discounts. When i click to add another discount level, it ...

Unable to install App

I was having issues with the App and logging in.So, I uninstalled the app.Attempted to reinstall, but the status of the reinstall was "pending" for 12 hours. Wouldn't actually load it Tried cancelling, restarting phone, and installing again.... Same ...

False "Shipment Overdue" warning

My EBay sales are showing "shipment overdue" warnings within hours of the sales, even though I have a 1 day handling time. This has happened on every sale for the last 3 days. Is this happening to anyone else?

Resolved! I'm permently suspended from ebay?

I recently ordered some leaf insects and a enclosure yesterday, and made a offer to buy dairy cow isopods today. When I went to check ebay it said that I was permently suspended and was putting the ebay community at risk. I checked my email and found...

Screen locks up when we attempt listing Native American items.

Our screen locks up when we attempt listing Native American items. Native American pottery, jewelry, rugs/blankets, all different categories. We receive a oops message, screen goes grey. Message asks us to complete tribal affiliation, artist to proce...

Resolved! My ebay is screwed up

Can't access my listing to revise or even see them on PC. This is what it looks like when I try to go to my listings. Please Fix this ebay as I have not had any sales either in 2 days so I assume something is going on here. Plus it is impossible now ...

can't invoice with eBay motors

I can not invoice items sold on ebay motors. eBay states it is a vehicle and it can not be invoiced. I am sell tools not vehicles. I am losing sales and payments because of this. I am not listing under a vehicle category. I am listing under eBay moto...

Resolved! Concern my eBay gift cards at eBay motors in Montgomery Alabama scam me out of 1600 for a camper tra

Saving Templates Not Working

I am trying to save new templates and when I click save, the page gets stuck on "Saving Template" and never actually saves it. I have tried a few workarounds like creating copies of existing templates but the same issue occurs.