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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Create a listing page not loading

When I click on sell an item, the page does not load, every other page is working except this one, I cannot list any items

Resolved! Listings not removed from sale list after item sold, Having to delete them myself.

After a buy it now item sells, the item is not getting removed from the selling list. I have been having todelete them myself or end item, so I don't double sell the same item after it has sold. Don't know how to report this to web master.

Is "Search by item number" broken?

When I go to Advanced Search, By item number, and enter a good item number, it comes back as 0 results. Been like that for months. What's the point of have the choice of searching by item number if it always shows no results?

Items not chosen shows up in the cart for purchase. Why?

I have been using eBay for a long time, but recently I am seeing items showing up in my cart that I know I never chose. I have to be sure to delete the item(s) before I make a purchase and get charged for it/them. Why is this happening? It is very an...

How do I change my account's country?

I created my eBay account in Spain and so my currency and language was in Spanish. But now I'm in Australia and I'm receiving all my emails in Spanish and all my fees are in euros, how can I change my email language to english and change the currency...

Jerky/Sputtering & Stall Scroll on Ebay Emails

Is anyone else experiencing weird scrolling with the ebay emails received? I have yahoo mail with chrome.

Customer Service

There Seems to be a lack of cutomer service issues. I am a seller ( top Rated) I take pride in all my offerings .. So here goes.. I had a customer who purchased several item from me and turns out she only lives a few miles from me.. So I returned her...

Sort and Refine options not showing up on my phone

These options disappeared a couple days ago, returned for 1 day and now they're not showing up. I have no clue on what is going on.

Ebay Mobile

Since eBay started making changes to the Mobile format in April 2017, I have NOT been able to use eBay Mobile. Says I have no watched items and no bought items. And searches are impossible. Have called and emailed to complain. Guess eBay no longer wa...

Listings not showing up in search results after days...

A customer that watches my auctions informed me that our auctions were not showing up on Ebay search engine. She had tried for 3 days. I investigated and found that none of my auctions were showing up. Zero sales on 10 auctions and no looks on next 8...

Store Front not mobile friendly - what to do

Hi,after going through all listings to ensure that these are ready for June and the active content switch / mobile friendly content, we noticed that the actual store front is not mobile friendly. Has anyone the same issue and what can be done about i...

Security code issues - this is getting ridiculous.

I am writing to you today on behalf of myself to tell you that whatever it is you did with security with Ebay in the last few weeks has made my selling experience intolerable. It’s to the point where I’m literally thinking about moving all of my futu...

Emails hacked for items "watched items" Item watched shows a convicts picture?

Emails for items being watched appeared to have been hacked. Instead of the item being watched - a convicts picture is displayed?Anyone else?

when i view a sellers picturs they are all blue

helloi wonder if anyone can help pleaseover the last few weeks i have noticed a problemif i click on the main picture of something someone is selling everything is fine .then if i go on to see all the other photos posted the whole picture is bluecan ...

Purchasing a Label after buy it now

I had a buyer purchase a bottle of Dior Oil from me. The person paid and on my EBAY page it said paid ship now. So I click on this and print the shipping label as I have 1,650 times prior. The top address on the Label is different from the persons ma...