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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Ebay printing invoices in lanscape only

Workaround to print Ebay receipts in portrait that seems to work most always with my Chrome browser: From Purchase History, select your Ebay receipt, then click More Actions then View Order Details. Click Printer Friendly Page but do not click the Pr...

complete lack of customer support

I just spent 20 min trying to find an email address on the website - no luck. Then I spent 20 min on the phone with a human who could not find an email address. He then said he was transferring me to the 'email department' (love that btw) and the cal...

"It's you, it's us - server is down..." message DEC 2021

Hi, I am trying to list items for sale and every time I do I get the message which I see people have had before, going back as far as 2019, saying the server is down.I have tried disconnecting net and reconnecting, Safari and Firefox, all to no avail...

New sign in activity

I used to shop on ebay mostly on my laptop. Then I got the app.Now whenever I log in on my laptop, I get emails warning me of new sign in activity somewhere within 100 miles of my home. I get about 4 of these a week and they are not only of no benefi...

eBay, why don't you listen and respond to your users wishes? NO MORE NEW TABS!

So eBay, HEAR THIS: Stop forcing links to open new tabs!!! I don't know why anybody would like this, it's SO frustrating! When I sign on to eBay I may already have half a dozen tabs open. The next thing I know I have over a dozen, because eBay came i...

Oops, we had a technical hiccup

I am getting an Oops, we had a technical hiccup when trying to access a return request dispute. The item was delivered late, I received an email for eBay support to contact them within 24hrs if there was an issue and there is an issue - the order is ...

New search window opens when selecting item tabs in a search list. UNACCEPTABLE!

Many other users have already flooded the message board (with varying degrees of disgust and frustration) with respect to the recent and curious UI change of tabbed selections automatically opening up in new browser windows. Unsure of why this is nec...

Label printing not conforming to customer selection, defaulting to Priority

As reported more than a year ago, eBay sales shipping label printing is not conforming to customer selection (First Class or Parcel Select) , it is annoyingly and expensively defaulting to Priority. How about eBay owning and eating this long-running ...

MY GIFT CARD BALANCE GOT SUCKED OUT

Hello people, I am a customer in the United Kingdom who is using a United States account and gift cards, I verified the proof that I bought and own my gift cards and they were binded to my account, I am planning to ship items to my buddy in the US wh...

Listings not showing in store, Glitch, eBay support not helping

On 11/23/2021 our 16-year-old account with store was restricted for 3 days due to having two listings with items eBay felt were prohibited. Upon talking to them it was agreed the items were not restricted but the damage was done. After 3 days our lis...

phone app is Down!!

ebay's phone app. is DOWN just days before Christmas! BRAVO ebay - BRAVO!!!!!!

Can’t add Bank Account!!

So for 5 days I’ve been trying to add my bank account!! I get through all the hoops and then it just gets stuck on the ‘Confirm bank details’ page. I contacted eBay today and was told it is a technical fault they are aware of and as soon as it’s fixe...

Create A Mailing List

Hi Everyone! How do I create a link for buyers to join a mailing list? I've spoken to Ebay on multiple occasions over the past several months and am repeatedly told there is a glitch and my concern will be sent to the tech department. All to no avail...

why can't I write feedback on a buyer who made a dishonest claim for a refund?

why doesn't the feedback page work? One more example of ebay taking and buyers scamming and me paying as usual. No help whatsoever. called customer support, the guy claims he can't hear me. Calls back from another number and then wants me to download...

Resolved! Item Specifics Going Wonky

Today, suddenly, I am getting 'add required item specifics' - which is fine, except it's asking me to add this> Exterior Material, Exterior Color required on a handbag that is sold and shipped on a handbag that already has those specifics filled in a...