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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

printing in landscape mode instead of portrait mode

why are ebay invoices printing in landscape mode ? there is no option to change to portrait mode.i read that it was an ebay bug.. If it is is, there going to be a fix soon ?

My All Selling page shows none of my 112 items! Blank. Disappeared. What’s going on?

My All Selling page shows none of my 112 items. The page is blank. It says “cannot download from server.” I can get my messages, see the eBay home page but none of my items currently up for sale. Blank page. Called my Internet service provider about ...

problem added watched items that ended to custom lists

Previously I was able to go into a watched item that ended, click on the item, click on "see original listing" then go to the drop down menu to add it to one of my custom lists. Then when I went to that custom list it would be there. Now when I try t...

Purchase history not showing content

Purchase history not showing content I don't believe this is an app version issue as the issue can be replicated in desktop and laptop.

Is anyone having trouble with the listing today?

I am having trouble with the listing format it is all jumbled and says there is a problem with this listing.

Response to seller disappeared - pressed submit and got "We looked everywhere . . . " message !?

Wrote a reply to seller's message, included 2 picture files, pressed submit button, immediately got an ebay window/message telling me "We looked everywhere, etc., etc. that my message had not gone. And I now have no record of the message that a wrote...

Ebay will only allow me to print certain shipping methods when at item is sold

Hello, Your help would be greatly appreciated. When an item is sold and I go to print the label, let's say that the user chose USPS parcel select or USPS priority mail, I am not able to print the label. I have to choose another option that the ebay s...

Sign in alerts

Actual Sign in Alert from eBay: Approximate locationUnited States(may not match your exact location) Wow! That eBay can't figure out my exact location is acceptable, but not even if the login was in the USA or China? Holy Cow, it's 2022!

Received call claiming were eBay support

I have never written in the community because I buy pretty regularly on eBay and usually, sometimes after a couple of tries with different extra-nationals, I receive competent, understandable support when I have an issue. I engaged in my usual proces...

Notifications

In the past I have always received an e-mail from e-bay when I purchased an item, sold an item, made payment or was paid for an item. For the last few weeks I receive no notifications. I have been to the notifications section and all are still turned...

Scheduled listings not visible on desktop but are on mobile phone

I am listing items on eBay to list tomorrow, and I can see there are 16 Scheduled listing in my Seller Hub but when I click on it they are not there, however I can see them on my mobile phone. I am using a Chrome browser and tried clearing the cache ...

How to delete a fake account tied to my email address?

Someone created a new ebay account and tied it to one of my email addresses (not the one tied to this account). I did manage to secure the account with a strong password, so the perp is locked out, but I have a problem. I want to delete the "fake" ac...

Can't change location to France

Hello, I created a new account but when they ask for my country and adress, I can't change it to France. The page refreshes and set it back to US. It only do that with France, when I try other countries, it works fine. As you can see : Thank you,Have...

Please return the 'hide ebay's search suggestions'

Dear ebay,Could you please return the 'hide ebay's search suggestions' at the bottom right of the drop-down suggestion lists seen when you begin typing into the search bar? Why did you remove a feature that most of us like and use and prefer over wha...

Ebay default issue

when I moved to the Ebay managed payment system I thought tht all my new listings and my older ones would have been converted from PayPal to Ebay but that is not the case. I have found more than several listings that were still listed as Paypal and w...