cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't buy, can't contact ebay

Hi everyone. 

 

Since past week I've been trying to buy 3 items. They're from a seller I've bought from before and similar to other items I've bought in the past. Any time I go to checkout, I get this message "Sorry, we can't complete your checkout at this time. Please try changing your item quantity or check your account status.". If I change the item quantity, sometimes I get a message that my account was on hold since they think I've been hacked. I cannot contact ebay, I have not received any new emails (all I get are the ones that remind you to complete your purchase... which I cannot do), there's no chatbot, and my account is not hacked. I've checked my logins and also changed my password but there's still no change on my "account hold".

 

Furthermore, when checking their "help", and selecting the correct option, when selecting to contact ebay by mail I receive this message "Sorry, we're currently experiencing technical difficulties with this contact option. Please try again later.". No matter where or when I try.

 

Is anyone else experiencing this? What can I do? Why doesn't ebay have an email to which I can write???

Message 1 of 3
latest reply
2 REPLIES 2

Can't buy, can't contact ebay

same

Message 2 of 3
latest reply

Can't buy, can't contact ebay

@klodfor 

 

eBay is not available in Ukraine. 

Message 3 of 3
latest reply