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Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Log in loop

Yeah, keeps requesting a log-in every time I try to ship a label.. Sucks

I can not log in.

Endless log in loop seems to be happening.

SIGN ON WHILE REVISING A LISTING KEEPS POPPING AND WILL NOT ALLOW ME TO FINISH

SIGN ON, WHILE REVISING A LISTING, KEEPS POPPING UP AND WILL NOT ALLOW ME TO FINISH. I HAVE CLOSED THE WINDOW/PROGRAM AND OPENED A NEW ONE. I DID THIS 4 TIMES WITH NO SUCCESS. IS THERE A FIX FOR THAT?

Caught in a loop - Can't sign in

I'm having problems signing in. I looked at the forum and others are too. I've tried two different browsers. Chrome and Safari. I'm caught in a loop. I can't do anything without the system asking me to sign in again and again and again. I tried to pr...

signin.ebay.com refused to connect.... Can't Create A Listing... lame remedy below!

Like everyone else, when I click on "Create Listing" I'm getting an error message that says: signin.ebay.com refused to connect This is pretty bad. The only workaround I've found is to SIGN OUT of ebay, then SIGN BACK IN. Then you should be able to c...

Terapeak research keeps signing me out of my ebay account

I can barely run a search before the login page asks me to login again. Tested it on chrome and Edge and same thing happens.

Can't stay logged in to eBay

I can't stay logged in. eBay keeps logging me out and won't let me back in unless I do a generic search for eBay and I am already logged in. Then when I try to do anything...logged out again.

Ebay seems to be adding specs i didnt approve to our HP Laptop sales

I have about 8 HP Probook laptops in our ebay store and I just caught this glitch today and had to go back in to almost every one and add a warning text in my item description stating ebays catalog information and the items specs are incorrect and I ...

Loading images 4/25/22 I've been trying for 2 hours 2 add 5 photos

Been trying to add 5 photos to my listing but it won't work. Three of the photos have been cropped quite a bit. What the hell is going on?

No email notifications from sales or label purchases.

Started a couple weeks ago. I was getting two email notifications for everything most of the time. For sales alerts and for label purchases. Didn't happen all the time so I just blew it off. Then it started I would only get every other or sporadic em...

Resolved! Unable to leave feedback on sales over 2 weeks old.

Anytime I click on "Leave Feedback" in seller hub for items over 2 weeks old I immediately get a message that says "You have left feedback for selected order". I have not left feedback for these orders. They still show up in my "shipped and awaiting ...

Resolved! Ad blockers blocking listings including listings that are not promoted

A previous post has a green checkmark, but this issue is not resolved. Ad blockers are blocking listings including listings that are not promoted. I was doing some searches and have discovered that my ad blocker on Google Chrome is blocking a large p...

Your payouts are currently on hold because your eBay account is restricted

My account was moved to managed payments, it was running smoothly for more than 1 year. I was asked to upload documents to verify myself and my bank which I did immediately, I was told that payments would be held while this was verified which should ...

links opening in new tab

recently all ebay listings clicked on open in a new tab regardless of what browser is being used. has anyone else noticed this or is it just me

Resolved! eBay search results are bugged on desktop?

Hi, When I search for my items on eBay on the desktop using chrome, they don't show up, nor some items I saw existed before. The search results will tell me there are 26 results shown, but when you count there are only 16!!! The search on the android...