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Current and resolved technical issues - updated as of 05/7/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

Won an auction

Only bidder on an auction that ended. No winner notification, cannot purchase.

NOT GOOD ENOUGH EBAY!!!

How about letting people know what’s going on with this mess?

Another sold item goes to unsold!!

Two sold auction items now showing as unsold with no way of sending invoice to winning bidder. Got a good price for these items. I hope this isn’t going to cost me eBay!!!

Ebay fails to communicate!

With the eBay system reporting sold items as unsold, not notifying buyers, sellers unable to send invoices, why is there no way to let people know there is a problem in their part to avoid panic. Really poor history of customer service.

Items with bids are now 'unsold'

Same problem as others. I had several items ending this evening with bids on and now they are listed as sold in the unsold section. How do I contact buyers to let them know of this issue? When will it be fixed?

Ebay failed to register bids

Trying to bid on a bike today, tried 5 times in the last minute or so Every time the submit bid button just froze and failed to register the bid. I ended up loosing the item and the seller got less than they could have for the item as it sold for und...

I am having the all active totals on the seller hub jump up and down.

The all active totals keep going up and down on the seller hub. I put two items on to sell and my active totals went down 5. Came up a few and then went back down.

Sold going into unsold

Sold 12 items today and no last minute bids which is weird. Items sold but watchers normally watch to bid. I sell a lot so not happy if I've missed out on a higher bid. After a few hours hey go to sold and the notification to buyer goes out as now pa...