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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Zip Code Invalid/Wrong

When trying to update my address on the eBay app and on the website I get the error that my zip code is invalid or wrong. Full context my neighborhood is new so my address is new. Assume there is something wrong on eBay’s end validating my address. W...

Can't list, add bank account loop.

For over 3 weeks now I have been unable to list any items or revise current listings. I get stuck in a loop. When I click to finalize a listing it takes me to add a bank account. My bank account is added, and I am receiving payments through it for so...

Will not allow me to use eBay postage for collectible cards

I contacted a rep through chat about not being able to purchase eBay postage for collectible card who's value is below $20 and 3 oz or less. Apparently eBay is aware of this issue. The rep told me to pay for 1st class shipping and they would reimburs...

uploading photos

Can't upload photos anymore using an SD card. The photos are on the disk and I can upload to my computer. When I go to upload using ebay photo it goes to the sd card, but it shows no photos are on the sd card. But they are there for sure, I can seem ...

Resolved! delete trash

Hello,I was wondering if there is any new information on how to delete messages from your Trash bin? Thanks in advance.

Payments Terms of Service update, or API glitch?

A little over a half hour ago, I stopped being able to create or edit listings (using GarageSale), with the following error message: You need to accept the new Payment Terms of Use before you can create or revise listings. Please go to https://userag...

Account restiected

This is insane please just read around 3 weeks ago my payments got put on hold to make sure all my products get delivered, I call they say it’ll take 5 days max, on the 5th day I contact back and the employee says “I promise just trust me, you will g...

bleep EBAY

Hello, Its been more than 4 weeks , something wrong with my account. I have been with 20 customer Ebay agents and more than 5 top managers. My account has note, and all my informations and 1099 forms and informations are updated. But its been 4 weeks...

Listing on ebay

I haven't been able to list anything since 9pm last night. Unable to relist unsold items or drafts. The message I receive is that ebay cannot locate my 'page' although they've searched high and low! I have been a member for almost fifteen years! This...

Having trouble listing items

Haven't been able to list anything for the last few hours. Can't even save listing in drafts. Click on "list item" and it thinks for a second and does nothing. Try to save to drafts and the little thingamajig just spins and spins and you end up closi...

Email verification of my ebay account

I need to verify my email address of my e -bay account but I can't do it because I have entered my email address wrongly ( one letter in missing ). please advice me, how to correct my address and verify it.

EBAY: PLEASE, PLEASE, PLEASE Give Us A Way To Delete Shipping Rate Tables!!! P.L.E.A.S.E.

I tried/tested setting up a shipping rate table ONE TIME. I don't like it because it then defaulted for EVERY new listing. So I changed the shipping on the one in which I used it. But it will not go away. EVERY new draft defaults it and EVERY new dra...

I never received my refund for a ekectric scooter

I bought a electric scooter I never got the refund it was for 505.68 that's a lot of money and no one helps you no one seems to beable to find the item on my purchase and I was also blocked from PayPal

eBay order details not working

For items sold "order details" page not working - just returns blank page

Frozen Account

I am unable to do anything on ebay for the last 24 hours. I can't buy, sell, list or revise. I get the following error...one of many: " A hold has been placed on your eBay account. Our records indicate that your credit card has twice declined for pay...