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Current known technical issues - updated as of 04/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

why can't I write feedback on a buyer who made a dishonest claim for a refund?

why doesn't the feedback page work? One more example of ebay taking and buyers scamming and me paying as usual. No help whatsoever. called customer support, the guy claims he can't hear me. Calls back from another number and then wants me to download...

Resolved! Item Specifics Going Wonky

Today, suddenly, I am getting 'add required item specifics' - which is fine, except it's asking me to add this> Exterior Material, Exterior Color required on a handbag that is sold and shipped on a handbag that already has those specifics filled in a...

HELP! I use a laptop and can no longer read Seller's Description

HELP! I use a laptop and can no longer read Seller's Description. All words in Description are now in a narrow column on left of screen. How can I fix this?

leaving feedback

what is up with the Feedback page. Can't get to it now and people are not leaving any Feedback because of you changing pages !!! Why isEbay always meddling.....yes meddling in our business.

eBay FREE Shipping glitch, SELLERS BEWARE

For some reason eBay has been changing my listings to "FREE SHIPPING" after I list an item.This has happened multiple times in the last few months. As many know, this glitch has been happening on and off for years. My guess is it might happen anytime...

Account update to sell

For the last four weeks I have been trying to update my account to be able to sell. I mostly buy on eBay but I do have some items to sell and I have sold items on eBay in the past. Every time I go in to update my information I get the follow error me...

Update bank details

I try to update bank details and it gets stuck loading and never loads. Need help, sold 2 really epic items that now I can't get MY money for, please help!

Link from Seller Hub to "Scheduled Listings" STILL not working - three weeks now.

This is being ignored and should be FIXED! It has been reported countless number of times by different sellers over the past month.Doesn't work in Chrome or Firefox. C'MON! FIX THIS!!! I need the 'edit' functions only available on this page!!

I can't set up a bank account for payments "Something went wrong"

I can't set up a bank account for payments "Something went wrong. Please try again later." Do you know what did work? When eBay let me collect my payments through Paypal. eBay doesn't want me to sell on its platform I guess. Change something else eBa...

What I do if I paid a scamer with a gift card

What do I do if I paid a scammer with a gift card? How do I get a working phone number eBay support????

Changing address to a different Country

My country got changed to China. I changed my shipping address to China when I was working there, just to see if things would ship there, but I did not change my registered address to China. Some how my shipping address and my registered address beca...

Global change to return policy

Does anyone know how to change to No Returns globally so that ALL Active Listings are changed. I tried playing with Business Policies but that only changes ONE listing at a time. Note: tried on my PC not the mobile phone app. Thanks.

Leaving feedback

After purchase, I can't leave feedback to anyone.. feedback is gray and if blue I can then leave feedback. Can you please fix it.Thanks, Tim Starkey

Can't Relist On Firefox

I cannot relist an item on Firefox and find this rather frustrating. If I open eBay in Opera / Chrome it is successful but I want to continue using FF. I have tried everything I can think of - it worked last week but not this week. I have deleted coo...

Resolved! searching sold items

i have been researching prices for a lg quantity of items that I have and now most of them in my saved searches come up ‘oops something went wrong’ and they’re not displaying. When I’m trying to research new items the search for sold and completed it...