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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Bulk Editing With Excel Through Reports Not Uploading Correctly

I make a lot of adjustments to price/quantity through bulk editing with Excel in the reports tab. Works great and saves a ton of time, until today. 417 listings failed, 815 succeeded. All failures have this error: "Revise Failure 21919165 Error - You...

Can't get over verifying information

Hello, when I am on the "Verify your existing information" page it just keeps popping "Something went wrong. Please try again later." Can you help me, please

Gallery images not showing up

Items I listed yesterday (both auction and fixed price listings) have a problem with their gallery image not showing up. The listing itself has all images fine. I even tried revising the listing and changing the main image but that had no result eith...

Did this bug ever get fixed? 32 minutes to respond at midnight or else defect?!?!

For years ebay would send a reminder email/message to respond to a return request or to send a response to a case and the email would be sent just after midnight the day AFTER the deadline to respond.this email would be followed up by a second email ...

I can't print packing slips

When i try to print packing slips from the paid and waiting shipping page or from the shipping page it does not work. Ebay in general seems to be glitchy all week. I can't access terapeak either. Anyone have any help?

The Feedback - > Follow Up link does not work.

I've tried to follow up on a buyer's feedback several times this morning and the link on the My Feedback Profile - > Left For Others page - > Follow Up does not work.

I can't make on offer

Every time I make an offer, I get the following message: "There was a problem with an eBay internal system or process. Contact eBay developer support for assistance".Help, Please

Bids List Shows Nine (9) Different Bidders, But Summary Says two (2) Bidders. Is that right?

People who are unfamiliar with the details of ebay bidding, such as myself, might not be able to interpret the bidding history correctly. For me, the problem is with the number of bidders. I am unable to identify a way to obtain the correct informati...

Purchase

Hello, I will just given a gift card which I attached to my account and when I went to the checkout and preceded with my purchase. It will come back and say I needed to provide another form of payment. I tried a different form of payment and it would...

Resolved! eBay app listing issue with flat rate shipping

Over the past 2 days there seems to be some type of technical issue/glitch on the app when listing an item with flat rate shipping.When trying to enter a shipping amount, it is forcing the optional weight and dimensions to be put in, even for sellers...

Seller Hub missing information

03/17 and 03/18/2025 - Seller hub - items with bids is blank - 5 showing with bids, but dollar amounts missing

All listings with quotation marks " " wording inbetween quotaion marks are appearing distorted

382463810779 - look under select size in drop down menu this shoud read 4" x 6" but this i what shows up 4" x 6" -- all listings on ebay are doing this with quotation marks.

Listing attribute options are showing html character entities

When viewing listings on the eBay website, single and double quote characters are being displayed as character entities (" and ') instead of plain quote characters in the attribute options. This issue appears to have started recently within the past ...

Quotation Marks in Variation Listings Dropdown Menu Are Bugged

Quotation marks are displaying as bugged code in the variation selection box. Only seems to be happening on variation listings.

Cannot purchase an item (greyed out buttons)

I am currently unable to purchase an item, either through the buy it now or add to cart options. I have bought hundreds of items on ebay and have changed no information recently, I am simply going through the same process I've gone through hundreds o...