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Current and resolved technical issues - updated as of 06/11/2024

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

feedback incorrect on Combined orders

When I leave feedback for combined orders, it doesn't register, and system tells me the order is waiting for feedback, whe I go back, it tells me I've left feedback already. This doesn't seem to sort itself out overnight and seems to only be an issue...

Bids for Auctions with wrong dates and timestamps, appears to be an exploit to win after times up

I'm seeing suspicious bids on recent Auctions. https://www.ebay.com/bfl/viewbids/355521002917?item=355521002917&rt=nc&_trksid=p4429486.m145235.l2565And https://www.ebay.com/bfl/viewbids/156107655414?item=156107655414&rt=nc&_trksid=p4429486.m145235.l2...

Can't unsubscribe from emails

I want to unsubscribe from emails, but nothing works. I go to the "Communication Preferences", unselect every option, and still I'm getting emails from Ebay for stuff I don't care for. Is anyone else having issues???

Buy it now does not work

The buy it now button is non-responsive

My feedback is at zero and my seller level forecast is unavailable. Why is that?

Missing Messages?

Over the last week or so I've received copies of 2 messages to my email that did NOT appear in the eBay messaging system. I'm guessing there's an issue somewhere.

Resolved! Accept Offer not working

I am trying to accept a buyer's offer on an item. Unfortunately, when I click the "accept offer" button, the page simply blinks. Link doesn't work at all.

Red Notification Bell Keeps Flashing On/OFF on Seller Site

Hello, The red notification bell keeps flashing on and off with no notifications. I have cleared my cache and rebooted my system several times. This technical defect going on for several days now with no resolution on my part. I do not see this parti...

Resolved! Why are all my hidden purchases now showing up on my summary page?

Why are all my hidden purchases now showing up on my summary page?

"Seller doesn't ship to your location" - odd error for purchase

I received an offer from a seller for an item and decided to accept it. At each and every step in the process, from reviewing the offer, to accepting the offer, to confirming my acceptance eBay kept warning me that the "Seller doesn't ship to your lo...

Shipping Address

I updated all personal information, shipping address to my current address and my recent selling after purchasing a label defaults to an old address that I had 10 years ago. Can someone help?

no sales notification emails

Hi, Not getting sales notifications - In my emails. Also, no ebay messages. Thanks in advance for any info.

NO Option for Starting bid or type of auction for new listing

Hello, I'm listing a Harley Davidson motorcycle and have all of the photos uploaded, description, etc. but there is no option for starting price or to select whether it's buy it now etc... I've also tried to Save for Later and reboot, and then also t...

Resolved! find forum to ask a technical question from other sellers

when listing a new item for sale, the description has disappeared. what am i doing wrong?

No option to leave negative feedback for a buyer

For some time now, I've noticed I only have a "Positive" button when leaving feedback for buyers. There is no way for me to leave negative feedback. Clearly this is an issue. How can this be resolved?