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Current known technical issues - updated as of 3/31/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Why are people on my Blocked list messaging me ?

How do you stop people on your blocked list from messaging? They are using the same name that's on the block list why is it not working?

Payout have been suspended after changing bank and following their steps

I changed my bank account at the beginning of the year. I followed their steps got the microdeposits and registered them. But the banner saying I need to give them more information is still on my account. They are still holding over $200 in payout fr...

ebay account?

I have had an eBay username and password.While looking at things on eBay a bit ago and I was prompted to enter a password. I entered the one that I have used. Guess what? It came back with a suggested username which is what it has been. as if I got a...

Searches seem to be broken today

normal searches i have been using for years and years produce an error saying let's try that again with more details. Chrome and Safari on a Mac. It's broken.

All but one feedback is missing on Seller Feedback

Hello , When I click on my ratings it takes me to my feedback pages, one tab for SELLER, one tab for BUYER. My buyer feedback does not appear to be affected. However the SELLER feedback is missing ALL but one feedback rating, which was the last feedb...

I have two problems on ebay

Greetings. I have two problems, the first is the phone number verify code before selling something. I put my phone number and I doesn't work. Appears the message: "Something isn't right. Please double-check the info on this page," and I got the right...

I have two problems on ebay

Testing

Live Chat

Why has Live Chat been eliminated? I want to report a Fishing Scheme E-Mail, but there is no way to do it in these help pages. Mike

Royal Mail postage labels.

I was printing off postage labels to send off parcels, everything was fine then the last one kept coming up with 'unable to take payment' I have tried a few times but just get the same message. Is anybody else having issues or is there a problem with...

Feel violated ripped off

I sold some coins back in oct 2021 with 14 day return. They ended up going to China. Jan 2022 China wants money back and return coins. I said no, ebay ruled in favor of China. I got my coins back jan 2022 last week. Total sale was $1233.75 which afte...

23 year Veteran and can't sign in to my account!!!!!!!

I joined Ebay in 1998 (23 years ago) and have accumulated over 2000 positive feedbacks. They (Ebay) have all the proof they need to prove who I am. I had to change my email address because my old email carrier cox.com no longer supports mine. I switc...

One eBay account prints an eBay logo on labels and the other does not. Where is the setting?

One eBay account prints an eBay logo on labels and the other does not. Where is the setting? How secure are “signature required” USPS First Class Packages that display an eBay logo?

Flat Rate shipping cost will not save - defaults to free shipping

I have a listing with flat rate freight for shipping but when I update the listing with the shipping cost ($550) it will not save and erases the value which defaults it to free shipping. I have tried selecting other flat rate services (like "Standard...

USPS bulk shipping label SCAN forms error

eBay is taking steps to protect sellers impacted by the issue: On Jan 25th and 26th when some sellers tried to print USPS bulk shipping SCAN forms from the bulk shipping option in Seller Hub, a pop-up directed them to a non-eBay site in error. The ca...