Report eBay Technical Issues

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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Void shipping label - option missing

Printed a label yesterday. Customer needs to change their order and I need to void the label (International priority so it's an expensive label)However, as you see from the screenshot, the Void Label option isn't available where the Help pages say it...

I’m required to reset my password every time i buy or list an item.

The title says it. Every time i buy something or list an item, within an hour my account is locked and I’m required to reset my password. Ive contacted support about it several times. They assure me that “this time” the problem will be solved. Well, ...

record of sale

purchased an item on Ebay,want to return item,Ebay has no record of sale, seller will not except return without Ebay information,no one to talk to,what can i do to resolve this problem,please help me this item cost $94.00. OD

Spongebob

Spongebob 2005

4/6/2022 Glitch Dashboard Item of Sales Count - Please update

There has been a glitch with the seller dashboard us sales item count. The only way to have this corrected for me is contacting ebay support which is very time consuming. Though I was told it would reflect updates by today, my us sale today shows 101...

Where to Report eBay software/Website bugs

can't see how to actually "move" this from a different forum, so just duplicating it. "Technical issues" does seem like a better place for it.I've been spending a lot of time in the last month preparing an eBay store and adapting software I have writ...

HELP

Has anyone else had a problem with an eBay gift card?? My husband bought me a $200 gift card I tried to use it and comes back 0 balance. He has the receipt with all the Legit information for purchaseing it. Tried to get help with eBay to fix this iss...

Change to auction relisting page

Recently there was a message on the relist page for auction items. It stated you could try the new listing option, and if you did not like it you could return to the old method. In the past, each day I would mark the items in bulk that I wanted to re...

Item specifics bulk editing

Not only is it annoying that certain categories now have new recommended item specifics that i need to fill in (again), but now every time i try and bulk edit the item specifics, nothing saves. So i am having to do them manually one at a time and the...

Printing Active Listings

I am no longer able to print my active listings from the "Print" link at the top right of my Active Listing page. When I click on the "Print" Link, right next to the "Customize Table" link, NOTHING HAPPENS. GRRR! I am so frustrated. I have always pri...

Watch list problem

Every time I click on a listing in my watch list to go to that item, eBay tells me the listing is unavailable and no longer active. This also happens when I click on the buy it now link. If I do a search for the listing by entering the listing number...

Shipping Policy & Return Policy getting dropped on some automatic or manual relistings

I have had this issue in the past, and it seemed to be completely at random. I have had at various times the Shipping Policy & Return Policy getting dropped on an automatic relisting, usually on auctions. This week it seems to have happened on 60 +/-...

4/7/2021 No sales today!

Is anyone else having this issue. Today is the first day in two years than I have not had a single sale. I’ve had not one sale, offer or anything. I checked to see if eBay was down but it shows all Is functioning. Very bizarre!

4.4.22 - SELLERS - PAYOUTS/CHARGES - DASHBOARD COUNT TO TOP RATED MISSING SALES

4/4/22today I have had a few issues1. charged money for my store bizarre amount that was actually profit from a sale. Though ebay phone support (note: Lucky & received productive support) however, monies that should have been in my payout is now proc...

Somethings suspicious...

I was going through my many purchases of gemstones. I noticed a shop I purchased from in Hong Kong has their pricing under GBP. Is that normal? I think my account may be compromised as I realized my gems are mostly glass BUT the stores ratings when I...