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Current known technical issues - updated as of 3/27/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Account restiected

This is insane please just read around 3 weeks ago my payments got put on hold to make sure all my products get delivered, I call they say it’ll take 5 days max, on the 5th day I contact back and the employee says “I promise just trust me, you will g...

bleep EBAY

Hello, Its been more than 4 weeks , something wrong with my account. I have been with 20 customer Ebay agents and more than 5 top managers. My account has note, and all my informations and 1099 forms and informations are updated. But its been 4 weeks...

Listing on ebay

I haven't been able to list anything since 9pm last night. Unable to relist unsold items or drafts. The message I receive is that ebay cannot locate my 'page' although they've searched high and low! I have been a member for almost fifteen years! This...

Having trouble listing items

Haven't been able to list anything for the last few hours. Can't even save listing in drafts. Click on "list item" and it thinks for a second and does nothing. Try to save to drafts and the little thingamajig just spins and spins and you end up closi...

Email verification of my ebay account

I need to verify my email address of my e -bay account but I can't do it because I have entered my email address wrongly ( one letter in missing ). please advice me, how to correct my address and verify it.

EBAY: PLEASE, PLEASE, PLEASE Give Us A Way To Delete Shipping Rate Tables!!! P.L.E.A.S.E.

I tried/tested setting up a shipping rate table ONE TIME. I don't like it because it then defaulted for EVERY new listing. So I changed the shipping on the one in which I used it. But it will not go away. EVERY new draft defaults it and EVERY new dra...

I never received my refund for a ekectric scooter

I bought a electric scooter I never got the refund it was for 505.68 that's a lot of money and no one helps you no one seems to beable to find the item on my purchase and I was also blocked from PayPal

eBay order details not working

For items sold "order details" page not working - just returns blank page

Frozen Account

I am unable to do anything on ebay for the last 24 hours. I can't buy, sell, list or revise. I get the following error...one of many: " A hold has been placed on your eBay account. Our records indicate that your credit card has twice declined for pay...

managed payments

Been trying for 2 months to change my checking acct for payouts and payments. Ebay says they are aware of the problem but, for some reason they cant seem to fix it. The call it a "Glitch." Well, what this "Glitch" does, it allows Ebay to subtract all...

Managed Payment problem. Ebay is OK with me not sending my products to my ebay buyers

I am a business ebay seller with multiple ebay accounts doing hundreds of thousands of dollars in sales on ebay. Unfortunately my bank account got hacked so for the past 2 weeks I've been trying to get ebay to direct the proceeds of my sales to go to...

Communication

I have the weirdest thing going on right now and I need some help. I've been talking to this other seller and I went to message him back and it said user blocked but he can message me I just can't message him I don't understand what's going on we're ...

Customer Service bails out on chat.

I was trying to report a multiple item listing violation. After I entered the second of two item numbers, the reporting page refused the entered item number as invalid. The listing number was confirmed and reentered, but the reporting page again refu...

Bug when i was edit my listing

Hi, when i was edit my listing ( i was adding more in stock ) after safe my qty change to 10x bigger , and all my sell records gone, so listing look like new now . 0 sold when before was few k . did any one have same problem before ? what i needto do...

Glitch or not

ENDED TAB IS NOT WORKING FOR ME. WHEN I CLICK ENDED IT GOES TO UNSOLD WHICH IS NOT THE SAME. I ENDED LISTING AND COULDN’T RETRIEVE IT AS IT WAS NOT IN UNSOLD. I HAD TO SEARCH FOR EMAIL FROM A BIYER WHO ASKED ME WHILE AGO ABOUT THE ITEM TO GET THE END...