To preface, this issue isn't likely to affect many of you, but it is a
critical flaw to be aware of for anyone that happens to fall into our
already error-prone Seller niche. As most of our items ship LTL truck
freight, we currently have our shipping...
For listings that still require the Buyer to pay for the shipping, but
don't have the shipping rates calculated automatically through eBay
(which is more common for items requiring LTL truck freight), the Seller
must manually add the shipping to an o...
I originally contacted eBay's support team regarding this error in early
February (with two additional follow-ups in March), but we still have
customers report this same issue almost half a year later. For listings
where the shipping costs are manual...
Per eBay's recent announcement, starting July 12, 2021, many categories
will see a number of item specifics become mandatory fields prior to
listing (or revising a listing) for the items affected. Under Parts &
Accessories, the subcategory 'Tires' wi...
I was forwarded this screenshot from a customer today who initially
thought we were attempting to pull a fast one on them. The rate they
were originally quoted was $259 for the pallet (LTL truck freight to
Washington), and that's exactly what we invo...
Solving this problem will require eBay's mobile/app development team to
add the 'Request Total' option to the mobile version of the website and
the eBay app. Until then, the only work arounds are to have customers
load the listings on either a deskto...
Just looked up their fee structure. They only charge a 2.9% processing
rate on the sales tax portion of the sale, not even close to the often
double-digit percentages eBay is currently charging for the same
processing service. I don't understand why ...
Most of our items ship LTL truck freight, so our default shipping policy
is set to 'Freight: large items over 150 LBS'. If you're not familiar
with this format, it more or less sets the shipping price as 'null' when
a Buyer initially commits to a pur...
@ms.rodriguez* It's kind of disingenuous to write it off as a standard
industry practice when most CC processing rates on the sales tax portion
of a transaction hover around 2.9% (but can easily be lower depending on
contracted rates - our inhouse te...
@eburtonlab By technicality, you are right — it is also not helpful to
just be critical of another response without providing any input beyond
that. But that's far too often a problem on these boards, i.e. someone
comes in with "This [Insert Lesser U...
