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Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! Is that ok to use Opera browser for eBay activities?

Hi good day, When I am reading eBay policies, I saw there is a section called what are the browsers that eBay have recommend to use eBay such as, Google chrome, Firefox etc. But I am familiar with my Opera browser and I didn't get any issues so far. ...

PRINT SHIPPING LABEL NOT WORKING

Marking as despatched

Unable to mark as despatched in app , hit the button but still shows mark as despatched ?

Resolved! eBay Modifies Search and Doesn't Allow Corrections!

I have the following Saved Search: https://www.ebay.com/sch/i.html?_nkw=tracts&_sacat=29223&_sop=15 It is intended to look for Tracts, generally religious publications. Instead eBay modifies the results to Tracks and displays the following: Showing r...

Revisions in description box are not working.

Revisions are not showing up in the description field. (I am able to revise price)

Purchase history is not searchable

When I try to use Multiple Listings it takes me to the Sell Similar?

When I select the Multiple Listing option from the Listings button it takes me to something that looks more like Sell Similar when you edit them before relisting. I can't select a number of listings I want to input and I don't have the page of option...

Problem Sharing Listings To Facebook

Recently, I have been experiencing problems sharing listings on my Facebook page. Some listings will share just fine, while others will not. I also share my listings on my Pinterest page and am not having any problems sharing there. I have cleared my...

Sales Report not Returning Shipping Label Costs

Not a "sky is falling" issue, but one to add to the list: When accessing the downloadable sales report near the bottom of the new sales report page at https://www.ebay.com/sh/performance/sales the shipping label column is entirely blank. If anyone el...

Problem replying to message

I replied to potential buyer but message would not send, said something went wrong try later. I tried later & got same results. What's going on?

EBAY IS BROKEN AND THEY ARE NOT ADMITTING IT !

TENS OF THOUSANDS OF SELLERS ARE HAVING THE SAME PROBLEM. EBAY IS BROKEN AND THEY ARE NOT ADMITTING IT !

Second Chance Offers are Missing

None of my auction listings have the Send Second Chance Offer option after they end. I even went back a full 30 days and every one of my ended auction listings are absent the second chance offer option. Is this just me, or has eBay eliminated yet ano...

Search returns 2 sponsored items only after first few pages

I have noticed this problem twice in the past week when I did fairly broad product searches, and it is a new bug (for me anyway). The search I did this morning was: Women's tops, sizes M , L, 8 & 10, short sleeved & sleeveless, location US only, & so...

Negative balance and bank withdrawal

it is not complaint but rather reporting on issueHere is the situation. I was charged penalty for store downgrading and I was not aware of it . I knew that I will be chared penalty but I didn;t know when. I downgraded couple weeks ago and thought I w...

Resolved! Ebay not letting me have any zero insertion auctions

I'm not sure if there's a change or if anyone else is having this issue, but I was going to set up an auction for an item in my store, and as I scrolled down to start the listing, I saw that I was going to be charged $0.25 as an insertion fee to star...