08-30-2022 11:56 AM
Member for 20 years. Limited computer skills. Even with computer or hand held magnifiers can not read. I use to be a good customer. Can someone help me?
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08-30-2022 01:24 PM
It is not entirely clear what problem you are experiencing.
Do all eBay pages have small text and pictures?
Most browsers will let you change the zoom level of an entire site or domain by holding down the Control key and using the plus, minus or zero key to zoom in, zoom out, or reset the zoom level.
If there are formatting issues aside from text size, you may want to try holding down the shift key and refreshing the page to see if that makes a difference. That should bypass the local cached copy of the page and reload completely from eBay.
Or try using another browser as a test. If the formatting looks different and better, try clearing your cache in the original browser. Possibly delete eBay cookies individually as well.
Some details for different browsers can be found here:
https://us.norton.com/internetsecurity-how-to-how-to-clear-cookies.html
08-30-2022 12:03 PM
@wwiew-uh7j3pesc wrote:
Member for 20 years. Limited computer skills. Even with computer or hand held magnifiers can not read. I use to be a good customer. Can someone help me?
Hi @wwiew-uh7j3pesc. If you hit the CTRL and the + keys at the same time on your keyboard, this should zoom into any screen for you on your computer. You can also hit CTRL and the - key to zoom back out. I hope this helps!
08-30-2022 01:24 PM
It is not entirely clear what problem you are experiencing.
Do all eBay pages have small text and pictures?
Most browsers will let you change the zoom level of an entire site or domain by holding down the Control key and using the plus, minus or zero key to zoom in, zoom out, or reset the zoom level.
If there are formatting issues aside from text size, you may want to try holding down the shift key and refreshing the page to see if that makes a difference. That should bypass the local cached copy of the page and reload completely from eBay.
Or try using another browser as a test. If the formatting looks different and better, try clearing your cache in the original browser. Possibly delete eBay cookies individually as well.
Some details for different browsers can be found here:
https://us.norton.com/internetsecurity-how-to-how-to-clear-cookies.html