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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

STILL cannot create a listing

Since yesterday I have been unable to create a new listing. The form persists in just saying "Saving..." endlessly without actually saving anything. I cleared my cache as instructed by Customer Support. I also changed browsers. Neither of these thing...

Community help crashing

Every time I'm looking to see why views are not showing up on people's items, the website crashes.

No Views on Lists

I have a problem that my products never get viewsAlthough I put keywords in the title and there is also an advertisement on the list with that, the views are non-existent Please help me I don't know why And to find a way to solve the problemThank you

Revising Shipping won't take

After several tries over 2 days, I finally cancelled 2 listings that show up as Free Shipping.Opened " Revise ", checked and rechecked...and rechecked...that the shipping option chosen is the correct one."Your item has been revised"3 times and the li...

Item number

I listed three items with ebay. later when I went to check on them one was not found. I found the Ebay tel number and I was told that sometimes ebay changes the listing numbers of items without informing the seller. That same representative gave me t...

Items listed numbers

MSG FROM EBAY:'SOMEBODY HACK YOUR ACCT,REST PASSWORD'. I FOUND PROBLEM,NO HACKER.

EBAY sent me email about my account being hacked and advised I should 'check any bids, auctions, purchases', on and on. I did NOT click on anything in the email in case it was fishing or whatever they call it. I searched for official EBAY website (ht...

Custom SKU numbers not showing on pick sheet

most of my listings have custom SKU numbers, however the custom SKU numbers are not showing up on my pick sheet. Any advice on how to get the SKU numbers to show up on the pick sheet?

Sorry, all of your items are vehicles listed on eBay Motors and cannot be invoiced.

hi,hopefully someone can help.I am trying to send an invoice with updated shipping information but I keep getting this message:Sorry, all of your items are vehicles listed on eBay Motors and cannot be invoiced. the item is a wrench set thanks,

Your seller sofware is messed up

Please bring back classic! You current seller software is prompting me to ship to sellers that have been refunded You should have a link on the left that you can click that show's refunded buyer's when a buyer isrefunded why isn't the order removed f...

Bug Report

On Desktop I am unable to promote my current auctions. I am able to promote regular for sale items. In the iOS eBay app I am able to promote the auctions if I pay $2+ fee until the listing is ended. On desktop after paying the fee on iOS the listing ...

No Results Found

When I'm trying to look at an item, even ones I have in my watch list, I get the error "No Results Found". Clicking reload does nothing. I lost out on a few items I was bidding in due to this.

New listings generate Unable to Verify Identity

Listing new items generates an identity verification error. The issue is repeatable with Firefox and Edge. The issue was confirmed by customer service and logged as 1-436565164946. Can someone assist?

Funds available, but will not let me demand payment.

Customer service apologizes, that is not getting my money from the sale. Buyer has received item - I didn't receive the money they paid. Customer service is as helpful as an empty roll of toilet paper. Do I escalate with the DA's office. This is mone...

Resolved! Complex searches no longer works

About a week ago, each of my saved searches started to show only 10% of the items they previously found. These are complex searches using parenthesis, double quotes and minus signs. As an experiment I manually entered a new search a few minutes ago. ...