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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Messages are all missing the "View this listing" and "View order details" links at the bottom

I would guess this is a glitch from "upgrading" the messaging system. This makes keeping track of which item the buyer is talking about incredibly annoying.

RESPOND To offer button glitch

I'm getting tired of scrolling through my entire inventory to respond to an offer.. The button just stalls then kicks me off ebay. So weird.

Can not add photos from iPad without opening and resaving draft on pc first

Can not add photos from iPad without opening and resaving draft on pc first this just startedabout a week ago very aggravating. Also when saving items does not complete the save but item shows in drafts.

Shipping Label Vertical Print Issue Work-Around

For some of us the system is generating vertical 4" x 6" labels with heavy top-left alignment and virtually no border regardless of print setting on the eBay shipping page. This is a huge inconvenience. We appear to have just figured out a work aroun...

Inaccurate Inventory Subtraction

I am having a issue with inventory remaining after a sale. The latest issue was a listing where I had 3 available, a buyer bought 2 and the listing now shows 0 available. Obviously 3-2 =1. This is not happening all the time with every listing but hap...

Barcode Scanner

I'm listing media today that have barcodes. The scanner is only working about 1/3 of the time. Sometimes it works when I'm scanning under "Search", sometimes it works when I'm scanning under "List", and most of the time it works when I'm putting the ...

Retract feedback

Bought item. Item did not come, I left comment ant it went in to seller feed back. How to change feed back. Or remove the feedback I left all to gether

Active Listings Are Not Showing

I have contacted eBay and they stated they are aware of this glitch. I can see my active listings on my phone. Every now and then they will magically appear, but next time I go to active listings they are gone again! First noticed the issue yesterday...

Can't edit variations

For the past several hours, I have been unable to revise variations. For instance, if a listing has multiple size variations, and I want to update the available quantity of a certain size, I have to click on REVISE ITEM, then in the editing page clic...

EBAY MAKING ERROR WHILE RELISTING MY ITEMS

Has anyone else had the problem when a buyer purchases an item and you go to your inventory and it has already sold weeks prior. I have been selling for 15 years and never had this issue. Ebay is making me look like an idiot. I pay for a monthly stor...

When I try to print out a listing, the 2nd page is blank. Any suggestions?

For about the last week, whenever I print out a listing, for my own records, it only prints the first page, then 2 or 3 more blank pages. I've checked this on two different printers, same result. Has anyone had this problem? Any suggestions or should...

Didn’t get paid for item I sold

Like a month ago I sold my Nintendo 64 to this guy, but I accidentally put in the wrong tracking number, so the guy thought it was lost and put in a request for a refund. Instead I waited a couple days and soon enough he said that the console had com...

What have I done to deserve this treatment?

I think I must be being targeted by eBay who are trying to get rid of me because the only other explanation is the complete incompetence of eBay support.In the past 6 weeks my account has been restricted because I owe 0.00GBP, even though my account ...

Search screens constantly freezing up , have to force reload constantly

Several different Ebay screens freeze up and I have to either back all the way out and start over , or force reload. it is the worst when I am searching. yesterday I was trying to buy an item and it took me a half hour to finally be able to push the ...

Resolved! Listing an item not working.

I tried to list one item today and nothing happened! What is going on with Ebay. Yesterday I could not post any photos on a listing and I spent hours and hours, trying to find out what was going on. Lots of people seemed to be complaining about the s...