Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! Can not upload photos or click NEXT to SEND REFUND after clicking report a problem in return.

The image upload in 'report a problem' opens the box to upload photos but does not actually upload any photos. Clicking "next" (after failing to upload photos) also does nothing. I can't send a refund and I need to report this buyer on 2 different re...

Issue with Category search

I've run into an issue with the search feature. If i've looked at a listing for Baseball jerseys, and I want to click the above category link to other " MLB fan apparel and souvenirs", the page endlessly loads and tells me that there is a proxy error...

Error every time I try to change account details

Sorry, something went wrong. Please try again later. that is the message i get every time i try to change my name. I need to change my last name but i can not. Anyone know if this will be fixed anytime soon

We do not accept this bank. Please add a different one.

Whenever I try to add my bank of america account for payouts. I get hit with the same error message everytime, I’ve tried the app and browser version as-well. I have a wire routing number and a paper and electronic routing number, which one do I use ...

Sellers photos cannot be enlarged when viewing listings

Recent problem with enlarging photos of sellers listings…will not purchase photos if I cannot see quality and condition clearly. Clearly this will impact sales.

Shipping address

When I try to add another shipping address, I constantly got "Something went wrong. Please try again later" error message. This has been going on for the third week

Firefox 102.0.1 Mac issue. eBay search drop-down boxes don't work

Suddenly, drop-down options like 'sort by' 'condition' 'item location' etc no longer work within a search result page.Seem fine on Chrome. Is this eBay or Firefox at fault??

request a total in the shopping cart not work

I can't request a total in the shopping cart. There is no Link "request total"It says "You can't request a total because the seller has already offered a discount for these items."But the seller insist that he doesn't offer a discount. Is it a glitch...

Intermittent problem with photo upload

I have been getting an error that shows 'no safe upstream' intermittently, doing a refresh of the page seems to clear the issue. Just want to give a heads-up on this issue.

MC011 Asking for updating tracking information. I have updated all 3 (out of 127) yet same email.

Hi, I am a new seller, active since march. I am selling mostly kitchen appliances (100% positive feedback - got one negative, but It was removed) . My account has been restricted after one dispute opened by buyer, but Evri was delaying the parcel for...

Technical Issues July 9 2022

New completed listings are not showing up. They just keep reverting to drafts. There are no error messages, they just do not show up after listing. I have logged out and back in. Cleared my cache. Logged back in. I contacted customer support but they...

Can the admins please change my email language to English please?

Where's My Seller Hub?

Usually, when I click on my menu for "Summary", it takes me to my Seller Hub. Today, it takes me to my Watch List. Only way I can get to Seller Hub is by clicking the "Selling" link and I can get to it from there. What happened?

Photos Not Displaying

Only 3 photos are being displayed for each listing. Is this deliberate or a glitch? It's been 24 hours since I noticed this issue both for my listings and the others I've checked.

Many of my listings are disappearing when searched for by lowest price + shipping.

First of all, I am a Top Rated Plus seller and have sold on eBay for over 20 years. Specifically, the problem is occurring with one of what used to be my best-selling item, "Rapid Action Extreme", which I sell at the very lowest prices on eBay. I hav...