We've been selling on eBay full time for 14 years now. For the first
time in our whole career we received an fraudulent empty package return
from a buyer. We contacted eBay multiple times about it and they refuse
to do anything about it and went ahea...
This is the 3rd time I make a post about this issue. After buyers
checkout and pay for an item there is an insidious pop-up which eBay has
implemented (see photo attachment). We have had atleast 3 instance of
buyers thinking their credit card was com...
This is the 2nd time I report this issue. When buyers pay for an item
there is a new pop-up that "recommends" an item for them with 1 click to
purchase.We've been getting about 5 buyers a day accidentally clicking
this button and asking us to cancel ...
Hi all, Over the last few days we've seen a huge surge in cancellations
from buyers. They are all reporting that when they went to buy another
item our items have been added to their shopping cart without them doing
it. Now if this was 1 or 2 people ...
We recently had about $2,500 worth of final value fees pushed through in
1 day due to a glitch that was not charging us final value fees
(ALERT14305). However we have been charged final value fees ON ALL
RETURNS associated with this glitch, despite t...
I would say 95% of returns or even higher the item is exactly as we sent
it and we process the refund with no issues. The other 5% are usually
minor issues we are able to either fix or re-list at a lower price
showing the minor defect. Once in awhile...
I wouldn't ship them "as is". It's too close to Christmas and we've been
having too many delays with USPS. Adding a "Hazmat" on the label is
going to delay it even further. Some chance these don't get to customers
by X-Mas which would be a huge probl...
This pop-up comes up on the "order confirmation" page after you pay for
an item. eBay is taking the same address / method of payment you
selected for that order. So on the screenshot if I were to click the
"confirm and pay" button it would use the sa...
