Report eBay Technical Issues

Forum Posts

Sorted by:

Edit photos

When I edit photos and crop a photo it works just fine after hitting save it doesn't give me the option to reset if I don't like the crop or make a mistake I have to upload the photo again. Also, my hand has been trained to exit on the right so I go ...

Ride on 12volt police car

I paid with my credit card it took my money and then it said my card was denied but the money out of my account and I don’t understand why this is happening. I’ve never had a problem with eBay before.

I am very frustrated with eBay

I purchased a set of tires December 13 for $350.00, the seller mis represented the ad and made an honest mistake they wanted that per tire not for four. I have tried to contact eBay several times and that is not as easy task. The seller has tried as ...

Manage active listing showing zero active

Hi, any seller having the same problem when they click manage active listing it show zero active listing. I call ebay they told me it's a glitch and they are working on it. Please if any seller has the same problem let me know because this problem ha...

Sporadic problems adding items to custom lists

When I'm viewing an item and want to add it to a watchlist, sometimes (more often than not) none of my lists are showing up. If I clear the browser's cache, they will appear for a while then disappear again. I have the same issue when I try to move a...

Number of views for active listings is blurred out

Number of views in ALL listings are blurred out. Number of watchers is OK. Any guesses ? Problem started couple days ago

Ebay Restricted Our Account

Hello everyone, we started selling our car accessories on the ebay platform 3 months ago. In these 3 months, we managed to reach 180 sales and a turnover of 12k dollars. However, 1 week before that, we received a message from ebay that our account ha...

Unable to upload videos

Old thread was closed despite many many many people complaining. How is this helpful is unclear (old thread https://community.ebay.com/t5/Selling/Unable-to-add-video-to-listing/td-p/32756919/page/4 ) so I am starting new one! For about 1 week or more...

my ebay shipping is down

is any one having issues in printing thier shipping labels ?

I Want to Leave Website Feedback

I noticed the lack of Authenticator App support for 2FA on eBay, and want to give feedback regarding it. Where can I leave such website feedback?

"Mark as shipped" not working on a combined item sale

Yesterday I mailed many orders. One was a combined order of 8 postcards which I mailed in a USPS first class letter. I've been clicking on "Mark as shipped" many times on this order, but it remains in "Orders awaiting shipment." Hopefully I won't get...

Unfortunately, this seller will not ship to your location.

I have a buyer who can not place an order because he gets the above message on two items I have listed, but not on other items I have listed? My shipping options are the same on all items I have listed. He has tried using different shipping addresses...

Language changes

So, we use ebay.com in the Czech Republic as we have no other option. Yesterday, ebay decided that we should see our home page, listings, business settings etc in Czech. But only parts of the pages! So it is a complete mess. I do not want Czech as we...

Video uploading error

Since 12/18/2022 I have not been able to upload a video to my listings. It starts to upload, gets to 4% then states Video upload failed. Please try again. Contacted ebay on 12/18/2022 stated there was a known issue with this and they are working on i...