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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! Manage Orders Page Sort Stuck

Today the sort sequence cannot be changed on my listings on the Manage Orders page. I can change from Date Paid to any other sequence, for example, but if I am specifically in Date Sold only the earlier to later sequence is available, regardless of w...

Resolved! How to Creat a report for my monthly FVF

I'm likely overlooking the obvious but how do I create a report showing the FVF for my account? I don't see any easy way to do that within eBay's report system. TIA.

Combined order won't show as shipped

On the Order details page, it shows As Shipped. On the Awaiting Shipment page, show as unshipped and no matter how many times I select Mark As Shipped will not show as ship. I don't know what the buyer is seeing. I assume is shows as unshipped. This ...

Unable to upload photos this morning, as are others. Is eBay aware of this?

Anyone else?

Somebody Want To Explain This For Me?

Not sure what to make of this...I was in Seller Hub, clicked on the "View Requests and Disputes" link on the sidebar, and then loaded into this page: As shown in upper lefthand corner, my account is supposedly signed in, but this is clearly not my ac...

Resolved! listing specifics gone wonky

Anybody else not able to enter listing specifics?

Making payment

We had an Edge dump tonight and now cannot access Ebay server to make payment. Notice is telling us we are denied access.

6/1/22 - Unable to List Tonight!

In my Seller Hub, I click on the "Create Listing" button, and then I must sign on with my password, then I get the Captcha thing, THEN it displays the eBay home page!! **bleep**. Called customer service, they said their web developers are on it and I...

Resolved! eBay redirects to main page, cannot access payments or account info

I'm using the latest update of Firefox on Windows 10.Whenever I try to access anything in my account settings or payments (clicking links on the website), it redirects me to the login screen with only a password field. When I type the correct passwor...

The question you are trying to answer is either invalid or older than 90 days. You cannot respond to

So I get a new message but I get this (The question you are trying to answer is either invalid or older than 90 days. You cannot respond to questions older than 90 days.) It not 90 days old for sure so it must have been a invalid question. Why did th...

Seller Hub - Manage orders awaiting shipment page - Total $$$ shown above the list is incorrect

Hi velvet@ebay Seller Hub - Manage orders awaiting shipment page - Total $$$ shown above the list is incorrect I first began noticing this about two weeks ago. Is this a known issue that the tech team is working on?

“newly listed” search errors

I am having the same problems with newly listed search! I RELISTED 50 purses and none of them show up. I did just try ending one listing, and instead of relisting it, I created a “sell similar “ listing. Amazingly, it now correctly appears on the sea...

I placed the wrong email address on my purchase

CAN'T CREATE OR SAVING TEMPLATES

Have been stuck on the site for couple weeks. Every time clicked the create listing, and can't enter the page.I have used Google Chrome, Microsoft Edge, Firefox and clean the cookies either, still the same.

Ability to sort searches no longer visible.

Has anyone else noticed the drop down menu that allows you to "search by" (highest to lowest, lowest to highest...etc) is no longer on the page? I have to go to advanced, scroll down, and configure this there, EVERYTIME?? Also, "save this search" has...