eBay Help
greenlakesales
Scout
Community Member since ‎12-25-2008
‎07-23-2025

User Statistics

  • 78 Posts
  • 0 Solutions
  • 28 Helpful Votes Given
  • 38 Helpful Votes Received

User Activity

Local Pickup Issue - Did not get a code

02-06-2025
I had a local buyer buy a postcard from me and request a meet-up to get the card. When we met, he said that he could not find the QR code for me to scan. It was was below zero out and I let him go, figuring that he could send me the code later. Now h...

Ebay Shipping Calculator

12-29-2024
Did I miss the announcement that eBay was changing their shipping calculator...again? The calculator used to show the pre-discount shipping price, now it just shows the discounted price. Is there a way to change it back?

Order Refunds - No Order Level Refund allowed?

03-14-2024
When a customer purchases a couple items from my store, eBay adds up the total shipping and that is what they charge the customer. In the past I was able to do an order level refund for the extra shipping charged. The only option I have now it to giv...

No customer name on Packing Slip or order receipt for local pickup

11-30-2023
I have had a couple of local buyers who wanted to pick up their orders. When I went to print out the packing slip and order receipt there is no option to include their name or address. Why?

eBay Newsletter not working

11-14-2023
Has anyone else had problems sending out a store newsletter? I have tried for two days and keep getting the error "Error - Oops!! It’s not you, it’s us. Please try again."Any suggestions?Thanks
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