Report eBay Technical Issues

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Resolved! Cannot reply to feedback - app + website

I see this problem reported back to 2022 not sure if it's ever been resolved. I am trying to reply to negative feedback received by a buyer who both did not contact me for a refund as well as did not reply to my offer for a refund if he would explain...

A mixture of Self Hosted and EPS pictures are not allowed.

A mixture of Self Hosted and EPS pictures are not allowed. What is this? I've been uploading pics onto eBay for years with no problems and now it's a problem? I haven't changed anything on my end. How do I fix this or have eBay fix it?

eBay error when I try to login

Hello, I've installed eBay APK on my Xperia 10 iii with Sailfish OS 5. I've also installed android support for Sailfish OS. When I try to login I get an error and cannot complete the procedure.

Item Condition Section Missing/Reset on Hundreds of listings

It looks as though anything I've listed in September of 2024 and before has had the Item Condition section (Used/New, condition decriptions) reset to nothing, blanked out as if I never filled it in. This covers hundreds of items such as books and mag...

My Buy 2 Get 1 Free offer is not working and can't access it on site?

Hi, anyone else having problems with customer orders involving Buy 2 get 1 Free offers not working?

USPS submission date shows as DELIVERED date on Ebay site and app

Ebay has begun to send notifications to buyer and seller that the item was delivered to the buyer on the date that the item was received by the USPS (i.e., when transit is actually only beginning). This is incorrect information and is confusing the b...

STOP CHANGING THINGS EBAY

Your the technical issue ebay, your never ending UNWANTED changes causes us MORE WORK. LOST MONEY. Constant beta testing causes lost sales, you lock down your best sellers for testing. Your Web designers have DESTROYED this place.We have BEGGED for y...

Resolved! EBAY CUSTOMER SUPPORT HAS BECAME INCOMPETENT AND LITERALLY STVPIDS.

More than 15 years on eBay, and I cannot understand how the customer support has reached this level. It feels like cheap outsourcing, and the service has become crazy useless, and ultra-annoying for many simple fast queries. It’s unbelievable that su...

When you Copy and Paste text in the Message window, it doubles

(As first reported by @gloryglorygifts in the Selling forum) I have a shipping confirmation message that I send to buyers after I'm back from the post office. (Just a couple of generic lines to let them know that their package has already gone out, a...

Get $10.00 off when you purchase in our app! Not working

I tried many times but didn't work i neve purchase with app. When i scanned download app freezing while on app.

Resolved! Emails missing

For the past week to ten days I am not getting but maybe half of my ebay notifications in my yahoo mail. Both listing confirmations and sale notifications. This amounts to about 30-50 emails a day that are not arriving. Please don't suggest that I em...

Did not receive QR Code for USPS label

No email sent, its not in my spam, when when i try multiple links to get to the reprint label option, the QR code is never an option listed.Whats going on?

The eBay main page "New for You" shows "Paid-Ship Now". Its been shipped with a tracking#.

The eBay main page "New for You" shows "Paid-Ship Now". Its been shipped with a tracking#.There is nothing in the Awaiting Shipment page and it shows up in the Paid and Shipped page. When I click on the item in the New For You page, it says the label...

Problems with personal payment

Went to pay for an item last night and was told my card details were wrong, on checking the old card was on there, I put the new card back on, it's not out of date until next year, and tried again but it went back to the old card again. The old card ...