eBay

"Invalid video/audio stream" error message when uploading video with new listing tool

I've tried to upload videos using the new listing tool. It was OK last month. But these days I have tried several .mp4 videos(720p or 1080p, with or without audio) that are all under 100MB, but each time I get an error message saying "Invalid video/a...

Unacceptable Delays In Relisting Items (Referred to as "indexing")

Last week, I could relist items and within a few minutes they would show up on general search results in their respective categories. That meant anyone on eBay could find my items soon after I listed or relisted them. The past 48 hours, I'm not findi...

Blue box

A blue box pops up every time I go on my app. Telling me that the way views are displayed. This has been going on for 2 weeks

I need your help

Anyone can help me please.. Here is the flow of my concern. I have already a 100 listing on my Excel file and I need to ''UPLOAD'' it. But when I'm about to hit the upload button - it doesn't work at all, only the ''DOWNLOAD TEMPLATE'' and LEARNING R...

eBay has huge payment loopholes

I paid for the items in the shopping cart with a credit card, the credit card was successfully charged, but ebay showed that the transaction failed. I contacted the credit card company to check that the money was indeed deducted, and it was verified ...

Sign in issues

Ebay will not let me sign in. Every click makes me go back through a "verify I'm not a robot " security measure which leads back to the home page

The view of my listings has changed and I need to change it back but don't know how. Can You help?

unable to refund my customer for shipping. Says, There's a problem, try again later.

unable to refund my customer for shipping. Says, There's a problem, try again later. I talked to ebay, they said give it 24 hours. I tried on 3 different computers and still get the same error. I refund for various reasons and this problem happened y...

0 views on all listings

Help, every one of my listings has gone from many views to 0 views. Is there some kind of change I'm not aware of?

STILL cannot create a listing

Since yesterday I have been unable to create a new listing. The form persists in just saying "Saving..." endlessly without actually saving anything. I cleared my cache as instructed by Customer Support. I also changed browsers. Neither of these thing...

Community help crashing

Every time I'm looking to see why views are not showing up on people's items, the website crashes.

No Views on Lists

I have a problem that my products never get viewsAlthough I put keywords in the title and there is also an advertisement on the list with that, the views are non-existent Please help me I don't know why And to find a way to solve the problemThank you

Revising Shipping won't take

After several tries over 2 days, I finally cancelled 2 listings that show up as Free Shipping.Opened " Revise ", checked and rechecked...and rechecked...that the shipping option chosen is the correct one."Your item has been revised"3 times and the li...

Item number

I listed three items with ebay. later when I went to check on them one was not found. I found the Ebay tel number and I was told that sometimes ebay changes the listing numbers of items without informing the seller. That same representative gave me t...

Items listed numbers

I listed three items with ebay. later when I went to check on them one was not found. I found the Ebay tel number and I was told that sometimes ebay changes the listing numbers of items without informing the seller. That same representative gave me t...