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Resolved! Open case

Hello, How can i open a case after 90 days? ThanksKari

ALERT13708 "seller will not ship to your location"

elizabeth@ebay Elizabeth, I see that this alert has been fixed: Buyer is getting error when checking out showing "Unfortunately seller will not ship to your location" (April 19, 2022 - October 11, 2022) Reference ID: ALERT13708 Can you describe what ...

Items not showing up in sub categories

I just opened a basic store. I sell sports cards. Here's my problem, The main category is baseball single cards, I have sub categories that are years so I can put all the cards from specific years together. My problem is some cards don't show up in c...

pages are stalling & using 100% CPU

In only the last week or two, I got bit by this. Suddenly, the browser tab would all but freeze upon switching back to tabs with search results, or searching again with new terms, or refreshing such a page. As soon as the page is completely loaded or...

Regarding Submitting Documents

Hello Siddh argeshbhai Shah hereI have been using your service for the last few weeks and there is something that I am not sure about. I haven't received any of the documents from you, but it has been more than a week since registered my account. Wha...

Clicking on "Preview" or "Save for Later" buttons erases everything I've entered on listing form.

My problem is 2+ months old and ongoing, namely:1) I am unable to assemble a listing because any information I type, options I select, or photos I upload onto a listing form disappear when I click on "Preview" or "Save For Later"; and2) the same hold...

Possibly major security bug?

Just recently I was going through my regular activity on ebay, and on a couple of pages other peoples' accounts were appearing rather than my own. It looked as if I was logged on to these accounts but of course I didn't want to fool around with anyth...

Free Local Pickup appearing in many listings

elizabeth@ebay Free Local Pickup erroneously shows in several of my listings and in some of the listings of a number of other sellers (shown in my spreadsheet) who have reported on the forums. Some of my listings:2251985262203849516470143849516465062...

Glitch with Best Offer

I made a Best Offer for a quantity of 2 items. The offer was automatically rejected, so I attempted to make a higher offer and got this message from eBay. "Sorry, you are not allowed to purchase this item. This item is only available to buyers who ha...

Service Metric Technical Issue Scam with Proof

eBay has charged me an extra 5% in seller fees since August first, they claimed it was because of the high item not described rate, I have downloaded the report and proven to them that half those cases should not be counted against me. If they were r...

Is ebay down or is it my computer?

I keep getting kicked off ebay while I'm trying to relist and edit auctions on my desk top computer. Is there a problem with ebay or is it my computer?

Pictures disappearing from card collection….

I’ve added hundreds and hundreds of pictures to the my collection feature only to go back and look and see that have almost entirely disappeared. What gives? Is there a way to recover them? What’s the point of having this feature if it’s useless and ...

Unable to Download Shipping Label from Print/Download Shipping Label Page

Unable to Download Shipping Label from Print/Download Shipping Label Page. Error message showing not authorized to download, and when I look at my downloads it shows zero bytes downloaded and nothing is there. Contacted CS and said they were going to...

ebay login from google and edge favorites

unable to login to ebay from either google or edge favorites bar............................

Action required: Your payment needs to be resent 2X

I paid for an item. The payment went through.I later got an email on Thu 9/23/2021 10:06 AMAction required: Your payment needs to be resentItem # 274877541763 So, I freaked because I hadn't noticed the email. Came back, logged in, it was still in my ...