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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

eBay only Problems

eBay become my enemy, I just need a way to close my account and stay far from this business.eBay refuses to close my account!

Sold item not on app

For about 3 days my sold items are not appearing on my app. Now it says I have 2 sold items waiting for payment. If I click this is too blank?

Ebay International Shipping Generated an Old Tracking Number

Anyone else had this problem? 7-30 I sold item. 7-31 I generated Ebay International Standard Delivery for a package to Canada. I take package to the Post Office, they scan it in, I'm good to go. I get home and check email later that day and customer ...

purchase history

Is there a way to go back further on my purchase history? I bought a part a few years ago and need to purchase it again but have no way to look up the part number.

Pages aren't working

When ever I am on the Google chrome browser on my phone and I click an item and then click any link or buttons besides sell an item and log in it comes up with This site can’t be reachedCheck if there is a typo in mwvi.vip.ebay.com.DNS_PROBE_FINISHED...

Technical issues

Having several problems the last 24 hours. First, spendable funds is not available. If I try and pay using my funds, it says that funds are unavailable and that I must pay with another option. Second, I have tried making offers on a few items and whe...

Sold listing not showing

Hello why I can’t see sold items on my app?!

NEW FEEDBACK PAGE?

I am a seller and just went to leave immediate feed back for my buyer after I printed the shipping label. I got a NEW SCREEN with the FEED BACK Blue Bar running across the ENTIRE TOP of the page AND The FEED BACK Box was ALREADY PREFILLED with some o...

Printing a Royal Mail Label generated in Ebay using Firefox

The subsequent label produced is fine but when printed it has an incomplete QR code and Barcode, if I use Safari the label is fine throughout?

Unable to purchase Shipping label

I have been trying to purchase/print a shipping label through eBay for a sold item and I keep getting a time or error advising me something went wrong and to try again later when I hit purchase. Is there a current issue or could I just be a one off?

Messages Not Appearing From Sellers In My Ebay Inbox

I can't see messages that are received from sellers unless I click on messages. I never see anything numbers of messages appearing in My Ebay so I'm unaware of messages that are received which are offers most of the time. This started to happen recen...

CANT BUY NOTHING ON EBAY

Can't Print Labels this morning

Again, I can't print shipping labels this morning on the NEW BLACK shipping Page they rolled out last week. The PURCHASE LABEL tab is GRAYED OUT and will not let me purchase? Anyone else experiencing this today?

Can't get eBay to verify my info

Sold over $600 in 2022, so I gotta pay taxes on it. A little background, I live out in East Jesus Nowhere, the USPS can't deliver mail to my house, it all goes to my PO Box, and in my little apartment complex of 8 apartments, eBay's address system ca...

Can't Print Shipping Labels

I can't print shipping labels this morning all of a sudden. The NEW Black box Shipping Label page that was rolled out last week is not working for me. The PURCHASE LABEL TAB is all grayed out and will not let me PURCHASE or Print my label. kind of li...