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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

How do I set packing slips, shipping tags, etc to black-and-white only?

I need to be able to set things such that I get a black-and-white PDF when making a packing slip, shipping tag, and so on. The color default results in dim gray, which is very hard to read.

Is anyone else getting this error message? "Your connection is not private"

I log in to ebay every single day, several times a day.I'm on ebay almost 24/7.Today i get this error message. Anyone else? I click on "advanced" and it takes me to this.

Screen Shot 2022-07-05 at 8.23.26 AM.png

Screen Shot 2022-07-05 at 8.24.45 AM.png

Daily payouts, once a week I get "your payout didn't go through" on a single payout

HiI have my payouts set to daily, each week there is 1 payout that never gets trough and gets refunded, I do get multiple payouts sent on the week and most of them go trough and get reflected on my bank account, but there is a specific amount that wi...

Resolved! Options on Account Settings Page on PC doesn't link to anything

So, I ordered something from ebay without an account and after the order was placed, I got a small notification that I can still make an account, so this time I thought, why not, some of the info will already be filled in. The problem is that I set m...

I need ebay in english

Please, help. I need ebay in english and suddenly some parts of it are translated into Czech; I am English and it is not convenient for me though I live in czechia. Stop this translating, please. Maria

EBay error 402

Resolved! Is that ok to use Opera browser for eBay activities?

Hi good day, When I am reading eBay policies, I saw there is a section called what are the browsers that eBay have recommend to use eBay such as, Google chrome, Firefox etc. But I am familiar with my Opera browser and I didn't get any issues so far. ...

PRINT SHIPPING LABEL NOT WORKING

Marking as despatched

Unable to mark as despatched in app , hit the button but still shows mark as despatched ?

Resolved! eBay Modifies Search and Doesn't Allow Corrections!

I have the following Saved Search: https://www.ebay.com/sch/i.html?_nkw=tracts&_sacat=29223&_sop=15 It is intended to look for Tracts, generally religious publications. Instead eBay modifies the results to Tracks and displays the following: Showing r...

Revisions in description box are not working.

Revisions are not showing up in the description field. (I am able to revise price)

Purchase history is not searchable

When I try to use Multiple Listings it takes me to the Sell Similar?

When I select the Multiple Listing option from the Listings button it takes me to something that looks more like Sell Similar when you edit them before relisting. I can't select a number of listings I want to input and I don't have the page of option...

Problem Sharing Listings To Facebook

Recently, I have been experiencing problems sharing listings on my Facebook page. Some listings will share just fine, while others will not. I also share my listings on my Pinterest page and am not having any problems sharing there. I have cleared my...

Sales Report not Returning Shipping Label Costs

Not a "sky is falling" issue, but one to add to the list: When accessing the downloadable sales report near the bottom of the new sales report page at https://www.ebay.com/sh/performance/sales the shipping label column is entirely blank. If anyone el...