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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

watch list not loading

I have the ebay app on both my ipod and iphone and when I got to look at my watch list it never loads and finally times out and gives an error of no connection but everything else is loading fine. Does anyone else have this issue.

All items showing up as "sponsored".

All items are now showing up as "sponsored" as of today on my computer. What's the point? If everything's sponsored, then it means nothing is, right?

Promoted Listing Standard Issue - No Impressions or Data Not Showing

Hi everyone, Anyone else notice that there Promoted Listing Standard data is all messed up for today and yesterday - September 26 & 27?? Under both the Advertising Dashboard and the Traffic Tabs.

Same symptoms repeated for last 5 quarterly updates... After each eBay quarterly update, Sales stop

We see same symptoms repeated for last 5 quarterly updates... After every eBay quarterly update, Sales stop. Steady daily sales for 2 months, then eBay adjusts search or add features, Sales stop or decrease by -50%. Traffic decreases from date onward...

Newly listed items receive a few views, then nothing for rest of 30 day period. Why?

Newly listed items receive a few views in first 2 days, then nothing for rest of 30 day period. Why does this occur? Is eBay only showing our items when newly listed? We have 17 years experience sourcing, listing, and selling antiques and collectible...

eBay asks me to pay twice and I’m getting sick of it

ive been purchasing eBay auctions and paying immediately. It goes to my PayPal and approves the payment. The next thing u know I go to my purchases, tap on the item I just paid for and up comes a message “ you’ve committed to this item. Time to pay” ...

Oops! Something went wrong error message when contacting bidder

I found two discussions about this topic with plenty of replies but they were closed so I could not contribute to the discussion or reach Tyler by replying! It seems the solution was offered by tyler@ebay ; he opened tickets for multiple members with...

Transactions not Appearing in Payments

According to the payments tab, the last transaction I had was the payout to my bank. the 5 sales received since then (4/6) do not appear on the screen to be reviewed.the 5 sales received since then (4/6) do not appear on the payments report. Where ar...

Creating a listing from my phone used to be easier...

You'd think that with all the updates eBay continues to push out, that things would be easier, especially on a phone, since people are Always using their phones... I have always created listings using my phone. It's quick and used to be easy. The one...

Listing auto fill for item specifics not working

The auto fill for the item specifics is not working. Notified ebay more than a week ago and still no follow up and still does not work.

Delete Watched Items

Unable to delete declined and expired offers, any suggestions?

eBay is blocking buyers from purchasing my items

Under buyers preferences, I have a page called "Buyer Requirements Activity Log". According to the page, this is a list which shows buyers blocked from bidding on/purchasing your item(s) based on your Buyer Requirements preferences. Every month, ther...

Is there a way to see/recover “Spring Cleaned” Ebay Listings?

Recently, I noticed some of my old items weren’t showing up in my eBay store. I didn’t know why this happened, so I searched up the problem and saw a eBay community post about Spring Cleaning. I’m not completely sure, but I think that’s what happened...

Unidentified international charges to Managed Payments

(2) extra charges (in addition to the standard International Delivery Fee already assessed) withdrawn from Managed Payments... ebay customer rep, although extremely helpful, seem to currently be at a loss to explain. Anyone out there having the same ...

Not Obvious in Notification Emails When Multiple Items Sold

With the new email format sent for sold listings, it is not obvious if the buyer purchased more than 1 item. It is only shown in the quantity: x line and the price only shows the individual price and not the total which will make it obvious. This doe...