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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

2FA Text Security Codes have randomly stopped coming through

They were working fine 9 hours ago, but I have just tried to login and cannot. The security code text does not come through. I have changed nothing since when they worked, and can get similar 2FA security codes from Paypal etc still just fine. What a...

My account history and saved searches seems to have been corrupted.

They are missing a lot. How do I recover the missing information?

App Network Not Found on WiFi

In the past 2 days the eBay app has stopped working while connected to WiFi. Works fine on cell signal. Same issue with two phones (Google pixel 6 and 6 pro) and newest Gen iPad. Get "No network found" message. WiFi is fine, 30mb download 16 mb uploa...

Can't send revised combined shipping invoices.

Hi, sending revised combined shipping invoices is not working again. It did the same thing a few months back. All you get is a big red box that says "Something went wrong. Please try again later". I have tried for hours every way I can think of. I ha...

Listing templates not saving information,

I have used these templates for years now with the "New Improved Listings" The template information will not save and I have to keep adding the required information. I am getting so tired of it I am ready to leave the information out/

What are searches so wrong?

I often search an EXACT search string and get nothing. But a partial string shows the item. The topper was this search today. "seasons greetings from mickey and minnie kids". The 4th item returned was titled "Leather Bumbag Belt Pouch Purse Vintage L...

Is there a better way to upload tracking through scanning? New update just added extra steps.

ProblemAs a high volume seller I spend a lot of time each day just adding tracking numbers to orders. Part of my frustration is the amount of time this process takes versus what it should take. I find that sometimes it is faster to manually type the ...

Incorrect date of birth

I can not complete registration due to an incorrect date of birth. My established account (from 1999) does not have an option to correct date of birth. Can anyone advise ?

PayPal mistake

Since ebay PayPal only accepted my Goode government debit card 90% of the time I have 2 cancelled purchases I explained to the seller PayPal wouldn't accept my card on some random purchases and it's not my fault but ebay couldn't wait to put the blam...

Denied oppoy to place bid

Since ebay PayPal only accepted my Goode government debit y 90% of the time I have 2 cancelled purchases I explained to the seller PayPal wouldn't accept my card on some random purchases and it's not my fault but ebay couldn't wait to put the blame o...

I lost ALL Feedbacks, including the 20,000+ Feedbacks Left for Others.

What happened to all my Feedbacks? The score even says (0)...??? HELP!!!

PSA: Adding a Sale to any listing with NON-calculated freight shipping makes them unpurchaseable.

To preface, this issue isn't likely to affect many of you, but it is a critical flaw to be aware of for anyone that happens to fall into our already error-prone Seller niche. As most of our items ship LTL truck freight, we currently have our shipping...

2 factor text message never sent

I have 2 FA for my account. When I logged via Google it said it sent me a txt with my 2FA code. It never came. I asked for a 2nd txt. It never came. Checked the mobile number used. It was correct. I tried loggin in via security key. Pressed the butto...

Gift card

I have gift card here I brought at cvc is not working

I can't view messages when logged in

Hi there, I'm logged into Ebay vie PC Firefox and suddenly I can't view my messages. The error code is Error code: SEC_ERROR_REVOKED_CERTIFICATE Worked fine prior to today and every other page loads fine. Can Ebay tech staff look into this please? Th...