Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Can't change eBay Username

While there is a process to change Usernames, I cannot change mine. How can i fix this?

Resolved! Issues

Store Gategory will not work I try to go to Honda and it takes me to GM every time.All other Gategory work it's like the have a problem with Honda .I think about it when i make a new Listing

Resolved! Unable to Relist or Sell Similar on Unsold Items

Seems like i can not relist or sell similar on items that are on my Unsold list. Is anyone else having that issue? I know there are several issues that Ebay is working on but i have not seen this one being addressed yet.

GLOBAL SHIPPING

HAS ANYONE HAD AN ISSUE WITH ADDING GLOBAL SHIP ONE MINUTE I SEEN IT UNDER MY NEW LISTING TOOL. YESTERDAY AND TODAY CAN NOT FIND IT. IT ISN'T IN THE DROP DOWN MENU OF CHOOSE YOUR SHIPPING UNDER INTERNATIONAL. IT IS LIKE IT JUST DISAPPEARED. I DON'T S...

Refund Error and Negative Review

Hello One of the buyer asked us for refund and due to some error we are unable to refund him and then we asked him to contact the ebay and get refund but this is not the case, the buyer report us and give us negative feedback too How can i deal with ...

Why is ebay not letting me verfiy my account it keeps saying almost there please help

Label Paying & Printing failure ... work around

I experienced the paying and printing failure on the label flow earlier this week on 2 browsers - Firefox & Edge. It was sporadic but when it occurred I was unable to complete the label process until I tried the "Print labels in bulk" link on the lab...

Ebay won't add picture to an ebay message

Ebay won't add picture to my ebay message.eBay lets me select a picture but won't attach it.

0 Views and no sales

For the past 3-4 days my views updated with the new spring update but almost all updated to 0 views and the timeline coincides with almost non existent sales which has never happened and usually my items sell fairly quickly within a month or 2 for su...

Bug: Purchase history is autoscrolling to top of page on switch to window

When I am looking at my purchase history and switch to another window (eg notepad), and then back to the browser, the purchase history webpage scrolls back to the top of the page. That is making it very difficult to handle my expenses because I copy ...

Could not print eBay standard envelope.

I could not print eBay standard envelopes in Google Chrome. I signed in to Firefox and then I could print the envelope. Worked for me.

shipping labels technical issues

shipping labels not working all week, anyone else having problems not able to ship using Ebay labels?

Unable to send payout to approved debit card in app or web

Anyone having problems sending payout to approved debit card for immediate payment?? Was unable to send payout to debit card on 7/23 or 7/24. Screenshot attached from 7/24 attempt. Same as what I encountered on 7/23. Spoke with customer support on 7...

5 listing limit

I need help. The past 3 months eBay gives me a 5 listing limit. While I’ve tried numerous different things including: giving customer feedback, requesting limit increase, and even contacting eBay, I’ve still yet to get an increase. I understand it wo...

Download Reports - Active Listings - Missing Data

Hello there, I recently noticed that Download Reports for Active Listings are missing all newly created listings: https://www.ebay.com/sh/reports/ It started happening about a week ago. All listings created since then are missing from the report. Bas...