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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Not able to update Account settings, nor contact Help & Contact

Hi, I have tried to update my Account details today, and I found that under the Account settings, none of the links are "clickable", so I can't get into the details in order to update them. Multiple tries of getting to https://ocsnext.ebay.com/ocs/ho...

anyone have problems loading & printing shipping labels?

anyone having issues loading the shipping label page, it wont let me choose or pay for a label to print. I called & said it will be fixed but that was yesterday & still cant print them

Printing a shipping label not working

Getting an error message: We're unable to process your payment using your preferred method. Please update your preferred payment method and try again. Except I have PLENTY of available funds & I just successfully printed a label right before it. Ther...

SOMETHING WENT WRONG!

On top of ALL the other issues today and yesterday that still are NOT FIXED. Now I can't get to my unsolds list on PAGE 2, 200 items I can't get access too. I just keep getting the something went wrong error message. Is it EVER GOING TO END? I must b...

Formatting Shifted to the left on all my lists

Why has the formatting shifted to the left when I view my listing. Two days ago it was fine

Sorry, we couldn't complete your request. Try again later. when trying to click awaiting feedback

I click awaiting feedback to leave feedback for items that i get in the mail. This has been happening for over a week it's constant. I click it and it says Sorry, we couldn't complete your request. Try again later. This happens all the time even earl...

Notification emails from eBay suddenly stop

Yesterday I stopped getting emails from eBay. When an item sells, when a potential buyer has a question...I'm no longer getting an email. This has happened sporadically over the years and always resolves within a few days. I noticed this morning that...

Relisting issues

Hey Everyone. Is anyone having issues relisting the last couple of days? I've been trying to relist over 50 items for the last two days. I hit to relist everything, then the relist page just flashes back and forth and that's it. What the heck?

Customize on this page not "holding" change

velvet@ebay On this page.........view other items from a listing pagehttps://www.ebay.com/sch/i.html?_ssn=dhbookds&store_name=dlhcollectibles&_dmd=2&_oac=1&_trksid=p2047675.m3561.l2562 I've used the customize option to change from gallery to list vie...

Anyone having a problem with the sequence of listings in their stores?

Why can't I make my store offer my listings in the order I need them to be? I've always had my listing set up to show starting with the highest priced items first. The option for the person to see them as "newly listed" or otherwise was an option, wh...

Ebay data retention

Bay you are retaining data in my account that I regard as personal and private and I should have the right to remove from the buy again list ss I do not wish to see that in my account.I note that this issue has been raised before with you and you hav...

Disgusting ebay capture and attitude

I have account on ebay about 10 years. And I'm so disappointed in this company that I want to leave and recommend to everyone. I tried to login and it asks me to prove that I'm a human.Who gave you the right to doubt who I am???When I went to custome...

I cannot link eBay to my shopify store. I believe this is an ebay problem. Please help

I have been trying for 3 weeks to get my shopify store linked to my eBay store. I have made at least a dozen calls to both parties. Both are saying the other one is the problem. This is where i'm at.... There is a 3rd party company that assists with ...