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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Can't leave feedback to buyers on app

It lets me leave feedback to sellers no problem on the Ebay app but lately when trying to give feedback to buyers it says "We ran into a problem. Please try again"

Cannot access my Seller Hub/Listings.

Getting a "It's not you. It's us" server down error message. I cannot access my listings. However, no other site functionality seems to be impacted. Am I the only one experiencing this?

Auto-Filtering search results with a vehicle from 'my garage'

this just started today - 09/14/2022 - if i search for, lets say 'OIL COOLER', the results are filtered using a vehicle in 'MY GARAGE'. this SUCKS! I have to then select 'CHANGE' then 'SHOP WITHOUT A VEHICLE'.STUPID BEHAVIOR.

lost connectivity between my Ebay and ipad8.

Account restricted

I changed my shipping address on my account and ebay restricted my account and ask for a pic of my ID. I sent it in got an email that it was unrestricted but it never got unrestricted, it's been 7 days now. I have made several calls with no help. Has...

New listings not being indexed on eBay search!

Ever since around 2pm EST yesterday, every new item I list for sale gets indexed in the eBay search about 1 min after being posted, but then after about 5 mins, they get taken off the search and just disappear. They are still located in my items list...

Ebay Message

Every time I login for at least a year I get the message below.I would not care except they also go to my registered email account & I have tried to get ebay's so-called customer service to stop them but of course that may never happen. Does anyone k...

Customer Shipping Defaults to USPS Media Mail when no such service has not been offered

Customer shipping sometimes defaults to USPS Media Mail even though we have removed this shipping service from all our product listings. After a lengthy discussion with EBay Help, I was informed that USPS has limited the number of 1st Class packages ...

I-Phone 12 PHONE IS INCOMPATABLE WITH EBAY'S PHOTO UPLOAD SYSTEM. DO NOT BUY I-12

I-PHONE 12'S PHOTOS WILL NOT UPLOAD EASILY TO A WINDOWS COMPUTER. EBAYS TECH REP CANNOT TELL ME HOW TO TRANSFER PHOTOS FROM MY COMPUTER TO SELL PRODUCTS LISTINGS. DO NOT BUY THE I-12. XFINITY MISREPRESENTED THAT PHONE TO ME AND WON'T REFUND IT. EBAY'...

Resolved! Search Results Pop Up then Disappear 9'13'2022

Noticed this today 9'13'22: type in a search, item with photo pops up then disappears. Did Advanced Search using item number. Same thing, pops up, disappears. Do a title search on the seller's site, pops up, disappears. Happens on three different bro...

can't print packing slip with Mac (11.6.8/safari 15.6.1)

print preview shows blank. prints exactly that (blank). from anther user, I use the workaround of exporting as a pdf and printing the pdf. extra 3 steps for every order. the label printing is working fine. just the packing slip. anyone else figure th...

Unable To Create Canada Shipping Label Top Rated Seller

I am unable to create a shipping label to Canada for a customer since 9/10/2020 in the morning New York time. The service in the listing was UPS to Canada. Once i input the new weight and dimensions no services, EBay, USPS or UPS appear as well as a ...

Shipping Labels purchased through Ebay are not tracking and being delivered with USPS

I have received many claims over the last couple of months of packages not being delivered. When I go to the tracking information, it shows no scans with USPS. All of these packages had shipping labels purchased directly through ebay. I know for a fa...

Resolved! New listing tool doesn't have an option for Priority Mail Small Flat Rate box

devon@ebay velvet@ebay The new listing experience is lacking the ability to select USPS small flat rate box as a shipping option. All other flat rates are available from flat rate envelope to large flat rate box.....but no small flat rate box. I post...