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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Unable to leave feedback for top sellers. Leave Feedback button inactivated. Please Advise.

Leave Feedback Button Inactivated in my purchase history.

Can not access Ebay via phone or password

Need a UPS shipping label brought to my house for item: 113-0458148-1007428

Can't bid on auctions with firefox.

On auction listings with time my firefox is acting eratic and makes it impossible to bid. It shows the time left and then goes to zero and keeps repeating this while the page keeps trying to load and won't stop. Was working perfect for more than a ye...

Glitch With Bulk Shipping Tool

Today I had an order populate on my bulk shipping tool that had already been delivered and shipped 5 days ago. I spent about an hour searching for these items, finally looking in the actual sale and figuring out that the reason I couldn't find them i...

"View items for sale" or "See other items" not working for my own listings

When I click on "View items for sale" in "Member quick links" of my "Feedback profile" or when I click on "See other items" form an item page the search does not work, it does not fetch any of my active listings and instead returns "0 results"

Wrong Shipping Charge Shown on Feedback Page

I have been noticing that when going to leave feedback, very wrong shipping cost is often shown on the new feedback page. For example, I purchased 8 items from one seller. He charges $1.25 for the first item and .30 for each additional item. So I was...

Bulk Editor Comes Back With 400 Error After Submitting/Navigating Away

See above screenshot; am using Chrome.

US Dollars

Why is My Ebay UK site showing US Dollars instead of GBP?

Another Weird Message from Ebay

Trying to do some bulk editing and this message keeps popping up. Each time it is a different number. Server Failure? Doesn't sound good.

Item Description Bugged when Using eBay App

Hello. There is no longer a " See full description" Blue button under "Item description from the seller" when using the eBay app to view the items I have for sale. Its hard enough to get decent money out of eBay for stuff and then I gotta pay the exo...

Can't access QUARTERLY SHIPPING COUPON page!

@devon@ebay When I go to Subscriber Discounts page and click See Details under Shipping Supplies, I'm not taken to the coupon page. Clicking simply reloads the same page - rather like an infinite loop. Yesterday (8-14) I was taken to an Oops can't lo...

Shipping supplies credit?

I have a premium store and cannot get this quarter's shipping supply coupon. The promotion appears on the subscriber discounts page, but clicking the button simply causes the page to reload: Please advise. Thank you.

Ebay gift card

I payed 32 dollars i brought gift card at jewel today i got a message there is no balance on this code

Add Customization Field To Older Listings

I understand that I can add a customization field on new listings so that customers can type in how they would like their product customized. Is there a way to add this customization field to older listings? I have several older listings that are cus...

Resolved! Orders shipped still show as "awaiting shipment"

Orders shipped still show as "awaiting shipment". I have already shipped my order 2 days ago. Has USPS tracking number and shows item out for delivery. I marked item shipped and have tracking number uploaded. Is anyone else having this problem?