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Current and resolved technical issues - updated as of 05/7/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

Time away not working

Not possible to enter an end date on Allow item sales while on time away. Tried clicking Apply and get the usual It's not you it's us - almost a daily feature of ebay these days. Bring back the old holiday settings, there was nothing wrong with them.

Server Down

I'm getting this "Its not you, its us" message everytime I search an item. While I can see there are plenty of other messages about this issue going back over many months, none seem to suggest a remedy, or if this is being worked on. I have two lapto...

Help

I had 1 day left on an item with bids on it and got a few more bids today. But for some reason my item was removed bye ebay. Its still on the selling screen but when i click it. it says item number not found and tells me i got to wait 90 days to do a...

FLEABAY gets rid of resolution & return feature!

Got scammed by a seller on rolls of "reflective tape" that not only was NOT reflective, but look like they were cut to width by a kindergartener! Tried to open a dispute resolution case, only to find that it no longer works and won't let you open a c...

Unable to Pay eBay Seller Fee Outstanding

I am having an ongoing problem over last few days with the eBay seller fee and no help has been extended by the eBay customer service team except just a response that it is a system glitch and that their technical team is looking into it. No further ...

Problem with Messages

HiI can't access messages to me. I click on them but they don't open. I some how have messaging blocked and can't find any way to unblock the messages. Please help! Suggestions would be great.thanks

How to allow buyers to submit more than one offer?

I have my stores set to 'allow customers to buy one item every 10 days'. It seems that it is also blocking them from making more than one offer. eBay's software seems to block anyone from buying more than one item every 10 days, AND from making more ...

what am going to do now ?

Can't Choose "Big & Tall"

Trying to list men's shirts in "Casual Button Down Shirts" and for the "Size Type" drop down box it won't let me choose "Big & Tall". Thank you in advance for your help.

Please stop with the irrelevant ads that clog my feed and spur the garbage ads from facebook. I get that you always "suggest" items, but your new algorythyms are aweful. I dont own a classic corvette, but I have gotten ads from here that link to a pe...

Can’t see purchases in “my eBay” fir more than a few days

I’ve made a lot of purchases in the last week. I can’t see any purchases previous to Friday and items are being delivered from last week. I can’t see the purchase so I can’t leave feedback. There doesn’t seem to be any way to choose how many purchase...

Resolved! New UPI Process ... can't get it to work past the 4 day mark?!?

tyler@ebay, velvet@ebay , jasmen@ebay A week ago I had a Buyer win 2 items on Auction. They went unpaid BUT in checking their FB they had one where a Seller stated the Buyer never paid ... okay, one may not be a problem. Since it is August I thought ...