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Forum Posts
Current known technical issues - updated as of 04/28/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
How do i permanently set searches for US Only?
I live in the USA. I want to have the option to permanently set my search parameters to US Only. I've seen the question asked before or something similar, but the answers were more on the sarcastic, and answering a question with a question type. So p...
return shipping label will not print just says" Technal issue try again later" for 5 days now
I only have a few more days till it expires
Add Photos Not Working
I was enrolled (forced) into the new listing tool about 3 months ago, It has more than doubled my listing time do to the add photo's not working. I have to attempt to add photos to my listings 2 to 5 times before it works. The page will refresh and I...
Resolved! Program loading in middle of screen in micro size text & pictures. Can't read.
Member for 20 years. Limited computer skills. Even with computer or hand held magnifiers can not read. I use to be a good customer. Can someone help me?
Ebay claims no connection when there clearly is
Why is the ebay app through Google all the sudden claiming you do not have a internet connection when you clearly do?This annoying and serious problem started for me in the last 48 hours. It's obviously on ebays end even though there service status b...
Cannot send offers - pages no fully opening - waste of time
Cannot send offers - pages no fully opening - waste of time. Way to many technical issues to count. Switched computers, no difference. Using windows 10 and latest Mozilla
Visited link in browser not colored with hash=item
I just noticed a new issue: When viewing search results, the item links now include "hash=item" followed by a long term. When I click on the link, a new window opens with the item description. Going back to the first window with the search results, t...
eBay Store Name and URL
Hello, I've had an eBay personal account for 20 years. I recently opened an eBay store and have a subscription to the "Starter Store" package. When I set my store up last month, I used a store name that I really didn't like, but knew I could always c...
I am not eligible for Promoted Listings - Yet I am a Top Rated Seller
Hi dear eBay customer service,I have been trying to solve this issue for months, I am a Top Rated Seller and have been for months but yet I am not eligible for promoted listings, I have never been eligible since I had an account. After over 10 calls ...
Stolen phone
A few days ago, I was bought a phone in ebay. The publication said that the phone was unlocked but when I wanted to connect it to the carrier I cant. The carrier said to me that the phone was stolen. I want to contac ebay but they dont answer me. I s...
Can not provide contact information
The flag does not change (representing country of phone number) and the continue button is unresponsive.
Issues listing
My drafts are disappearing (drafts that were recently opened and edited). I am currently unable to upload pictures and unable to save draft. Pictures were taken using camera in web browser (firefox) on my ipad. I have trouble listing (that I limited ...
Buying with giftcards
My giftcard code says I can't buy a item from another country but the item ships from USA.
