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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Unable to send invoice

So I have a repeat customer who is international. I gather up his purchases until it is near the desired shipping weight, and we settle up. Sometimes this takes a week, mayber more.So he wants 24 items. I go to send invoice. Cant. Contact C/S. Find o...

Adding pics to an auction with bids

Trying to add pics for a potential buyer to a auction that has a bid already. Having problems. Can I add pics by using revise listing?

Request to remove defects -technical issue

Today, when clicking on #Seller help#Request to remove defect#Tracking indicates late delivery- Request to remove#Then choose shipped on time (shown in tracking)#Done And then refresh the page, it shoes the same defect to still be open as if I haven'...

Listing page problems Shipping exclusion box is gone.

The box or tab that allows you to exclude shipping location like Hawaii Alaska or PO box and many other no longer come up on the listing page. I ship golf clubs and because of USPS surcharge on over 30" boxes of $15, I can no longer use them. So I sw...

Resolved! Error message trying to sell US Postage stamps

I have an online stamp store that I have been successfully selling on for about 3 month with no problems. Today I tried to relist and change a price on a set of stamps and I got an error message, "Because USPS Forever Stamps are commonly counterfeite...

Technical problem. Dispatched orders showing in awaiting dispach

Today have come across an issueAfter marking orders as dispatched they are still showing in the awaiting despatch list

updated bank information

I dont know if ebay had a tech problem, yesterday, my updated bank information was missing. also a cancel listing was also not showing. .

Sellers info not appearing in search results

The last few days, sellers' IDs have not shown up in my search results. There's just an empty space where that info used to be.

Is the Mardown Manager tool broken?

Anyone else experiencing issues with their markdown manager? I have a markdown sale going on, but the site does not allow me to add new inventory to the sale. I noticed there's a checkbox for adding new items -- but nothing is actually ever added. It...

Ebay won't let me contact seller or report package hasn't arrived

The App with the same email says I never order the Printers, the email I got for my confirmed order takes me back to the account registration page. I can't contact the seller, I can't report the package hasn't arrived, I wasn't given a tracking numbe...

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Several purchases stated flat rate shipping but was not, it was a download. This indicates a physica

Several purchases stated flat rate shipping but were not,they were a downloads. This indicates a physical item and is misleading at the least. In addition due to the type of listing there was a link showing items,shipped items in transit and delivery...

infant toddler underwear

keep getting same error message cant sell used. not selling used selling new nothing in add described as new. adult no problem just kids

problem verifying payout account

In my payment page, in a light red box, is the message "You need to update your account details on file to receive payouts."I click the link and in order to verify my bank account I tried to make micropayments of $0.10 and $0.05, and the response is:...

Can't change quantity to (0) when revising a listing.

I had realized I was actually out of a product...so since it won't let me revise the listing to quantity 0 so that I can add inventory later, I had to end the listing.Anyone else seeing this now too?

Time Delay

I’m now having the sold items that went into the unsold section ring in as sold. They’re not coming in all at once, so there’s a time delay. Hopefully eBay fixed the problem. I still lost profits due to buyers and bidding on auction items. Will eBay ...