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Current known technical issues - updated as of 04/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Seller view of item traffic

For a couple months now there have been IT issues with eBay site. All of a sudden items that had several buyer views and watchers showed as "Zero". It is very unnerving to know if your items are even being seen anymore. I called Customer Service, was...

Resolved! It's not you, It's us ???

For the last 2 days, every time I go from my home page to search for something, that page shows up for about a split second and then goes to a page that says: 'It's not you, It's us'. Our server is down, but we'll have things back to normal soon.' Is...

purchase history not showing

purchase history not showing the only way I can access is to click on aaaiting feedback any suggestion to not having to do this before I scream. Using windows 11 on google chrome and microsoft edge both having the same problem which I didn't have bef...

Prices in some listings appear with 20% higher prices than I input!

It only occurs on some of my this August. I complete a new listing, including price of course, click to list, and when i access the listing a little later to check, it appears with a price 20 per cent higher than I originally listed it at! 1. End Lis...

Views from afar.

Ebay Please correct search engine issues. You are hanging your sellers out to dry. Thank you. God bless our veterans and resellers.

Download "report" CSV for "Marketing" "Campaign" is either wildly changed or broken

I started a marketing campaign last week and have been studying it closely. The download report has a number of significant fields involving impressions and clicks. On Sunday, the report went "down" (report "failed" - says eBay problem) for most of t...

Ebay Not Loading Correctly

Hello anyone else having problems with ebay loading incorrectly. I get a bunch of blue links instead of the regular pages.

Custom label (sku) not saving / updating working problem

My custom skus are not saving or updating when creating a listing or revising one on my PC. Unsure on phone app but noticed one other user mentioning the same issue.

Shipping rates/options not showing

I am currently bidding on 2 items and neither show the shipping rates/options. This is all it shows ""Delivery:Varies" and does not have a link that I can calculate rates so I don't know what the total cost will be.

I can’t sell anymore on EBay app.

I can’t sell anymore on EBay app.The system is not letting me list an item on the app.I don’t know why now I have to use the browser to sell.Somebody have an idea why it’s happen,thanks!!!

eBay standard envelope unable to be used when selecting "lot" category even if they meet requirement

Heads up to all sellers. eBay standard envelope is not a valid shipping option for items listing in "mixed/lot" categories for items that qualify to use the envelope. I recently sold 2 cards together using "mixed card lot" category as listing would n...

Search box on Purchase History page not working correctly?

While in the Purchase History page, we can see the unfiltered list of our purchases no problem. However when we enter a specific order number to filter out, it shows No Results found. we are just copy/pasting the order number as received. and we can ...

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Account Restricted after sale

After selling an item on Aug 8th, I was told my funds were on hold until August 22nd. I updated all of my info and check back on the 22nd, to which I am told my account has been restricted. I was told to check my messages but there is nothing in my i...

Resolved! Feedback.eBay.com Timing Out

Is anyone else having trouble when clicking on a member's feedback rating of having the page taking too long to load and timing out? I'm using Windows 10 and the latest version of Chrome with a high speed broadband connection. I've been experiencing ...

Now we can't view active listings.

Along with all the other server based issues on getting to pages... Now we can't see our own listings under Manage Listings.. It was working half earlier but now completely shot. This is much like the lack of access to blocked buyer. Updates to watch...