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Brand should not be missing from list in item specifics

I am selling a smoke detector and ebay is requiring me to enter a brand. The brand is simplex. I can see 2500 items on ebay where the brand is simplex but it does not give me that option when I am filling out the brand. I have to put something completely different. Now no one is viewing my item. If this was the case for everyone I would understand but this seems to be only in my case. Please help

Message 1 of 6
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5 REPLIES 5

Brand should not be missing from list in item specifics

You should be able to type the brand in free text.

Message 2 of 6
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Brand should not be missing from list in item specifics

It will not let me. I can only choose from a list. I tried on the app and online.

Message 3 of 6
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Brand should not be missing from list in item specifics

Check to see if other sellers have theirs listed in a different category than yours.

Message 4 of 6
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Brand should not be missing from list in item specifics

Okay that was the problem. I thought they were the same. Thanks for the help.

Message 5 of 6
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Brand should not be missing from list in item specifics

Glad it was resolved.

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