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Current known technical issues - updated as of 04/28/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Not able to save the Template
Hi, I am new on Ebay. I am not able to save the template. When I input everything and hit on Save Template, than it continuously shows that template is saving but nothing happens. It just continuously saving. Please help me on this.
MC011 restriction and poor ebay customer service
My account got restricted MC011..ebay asked for documents and i send it all after that ebay asked for delivery confirmation and i waited till all items are delivered and now ebay is lying that my account is restricted because i am linked with a suspe...
Cant pay for my item on ebay using my PayPal account
Been with ebay over 15 years never had this issue I used to be a seller but then ebay wanted my bank info nope not doing that I've been scammed with certain items such as phone and china crap now I cant even pay for a $15.00 flashlight I'm set up thr...
Again experiencing a technical issue about not receiving notice of sold items
This happened last year, then seemed to be cleared up. Now it’s happening again. I’m not receiving emails that items have sold, and they don’t appear in my sold listings list, either . . . Until they’re one day past my last shipping date. THEN they a...
Can’t Select QR code on mobile app
When trying to select QR code for shipping option, it will let you select it but the save option button will not click.
Problem with changing my bank account
When I had created my account in the middle of august I thought I had made a typo with my bank account number. However eBay accepted the typo as correct. Now when I want to change my bank information to the correct account number, it asks me to verif...
"item location" and "newly listed" not working
A week or two ago my "item location" and "newly listed" options stopped working.I had thought it would be fixed pretty quickly but it has not been.It makes a search for items in my local area pretty useless.Any ideas on a fix or work-around?
My eBay Selling Overiew - Calculations wrong
I have only 3 items total. 2 active, one just sold waiting for payment. Yet it shows I have 2 sold and the total 90-day amount is wrong too. I just sold my first item ever, total was 46, so doubling the total doesn't even make sense either.
Label Printing Issues
Is anyone having issues with printing anything from the "Print Shipping Labels" page? Packing slips, postage labels, anything that needs to do a print preview... Simply throws up the preview box with no content! Just sits there! What gives?
Request total in cart - error message
Hey devon@ebay. Could you check to see if there's an open tech ticket on this? For a few months now (started some time in July), roughly 50% of buyers that request a total through the cart for combined shipping are receiving this error message. "We'r...
Rapid refreshing of my ebay page
I have noticed that about 15 minutes into end of an auction, the bid page starts refreshing like crazy. The page refresh alternates between '0 sec remaining' and the actual remaining minutes. For example: repeating:0 sec remaining14.59 minutes remain...
Resolved! This school is closed right now
eBay seller school always closed now always. What happens ? Can anybody help me.Thank you.
Sharing from EBay to Pinterest
Anyone else having problems sharing their posts from EBay to Pinterest? This problem just started for me last night. I shared a post from EBay to Pinterest & instead of sharing the post with the title & amount, it shared the entire post description. ...
Can not list item. stuck in loop with bank account page
i hit the "list it " button it takes my to a page "add bank account" i re-entered my bank info (info was already in place) hit enter and it takes me back to same bank page. i try skipping the step and the same thing happens, over and over. i called e...
Getting Nectar point for Ebay.com account. Or migrating to eBay.co.uk
Hi. I have a ebay.com account and moved to UK recently. Ebay doesn't let me add nectar points to the account saying only ebay.co.uk accounts can do that.Is there any way for me to migrate to eBay.co.uk with my feedback scores? Thank you.Anu
