Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

eBay Subscriber Discounts problem

eBay Subscriber Discounts problem - coupon code not showing up. Getting a message: "Oops, we ran into a problem. Sorry about that—please try again later. If you keep getting this message, contact us by clicking Customer Support at the top of most eBa...

Account was deleted with no notice & reason given and with no way of reinstating of the account

Per the subject title. I have read that this has happened to other members in the community info, so just wanted to state this has happened to me too and eBay has no way nor intention to help resolve this.You also have no way of re-registering a new ...

Search is useless now like Amazon's

eBay's search feature by keyword has been amazing for the last 20 years. Now when I search, the algorithm shows me products that don't even have my keywords in them. Amazon does the same which is why I rarely buy through them. I hope eBay fixes this ...

The teller communication sucks

My question about EBay gift card hasn’t been answered I need to talk with a human not a robot my concern for today is getting answers

Negative feedback from a buyer that demanded a refund an hour after paying,and I gave them one

Why would a buyer, who had been refunded 100% almost immediately after paying, because they demanded one, still have the ability to leave negative feedback, when only 1 in 10 if that, of satisfied buyers, even leave any feedback at all any more? Has ...

eBay card

I scratch my eBay card wrongly I can’t get no code

My account is suspended. Why?

My account is blocked. Why? I didn't break any rules. Who and how should I contact?I just get this:Your account has been suspended

Some auctions being hidden

Doing a minimal search for "centerpoint bolts" and I find that at least one auction doesn't come up. Originally I copied and pasted part of the title of an auction I am bidding on to find other similar auctions...but found it strange that the auction...

Haven't been able to load Ebay Motors for over a month

When clicking the Motors link on the main Ebay page, or any link to Motors anywhere else (Google, etc.) it will not load. Just get a white page and eventually it either says it's not responding, or it will time out. This happens in any browser I have...

Ebay suggesting completely different items

So I was bidding on an item and didn’t win…Right after the auction ended I receive one of those suggestions of here’s another one with a buy it now price. Title and photos of the same item that I just lost. I go ahead and purchase it, send the paymen...

Creating Listing & Price Changes In Process??

Anyone else having this problem, Your making your listing everything is set including the BIN price, Then you save to come back with photos, & the price you put has been changed, It has been happening to me several times??, What's up with that??

Very slow sales, the slowest its ever been , How about you?

We have been selling on ebay going on 24 years and have been through a LOT of changes over the years. Once they started that Cassini search its been crap! The last couple of years ebay sales have dropped down severely! Lately its been nearly non exis...

Why does eBay Keep Asking Me If I am a Human

I have been selling on ebay for the last 20 years, trying to list some items for Christmas but keep getting bots verifying if I am a human and presenting pictures to select from, I was trying to sell similar, then I tried relist and it did the same, ...

Error code 1014

Hello I keep getting error code 1014 when I go to hide orders that have been delivered/feedback left also my entire purchase history shows even if I select to show orders from specifically in 2022. I've deleted cache and data, uninstalled and install...

Not receiving the usual ebay emails.

For the last 2 days I have not been receiving any of the usual email notifications from ebay regarding sold items, shipping labels, ebay payouts etc. I have made no changes to my account settings and I'm wondering if other sellers are experiencing th...