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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Shipping amount charged does not agree with the printed online label record

I just purchased a label for $8.15 from eBay. When the label prints it also includes an 'online label record' which is attached. The attachment said that my label cost $7.97. A bit confusing and I thought maybe someone would like to make this correct...

website will not load

As of yesterday the website is super slow and some stuff does not load. Search doesn't work. Only loads half a page then freezes

New to Selling

I am new to selling. A while back a posted a coat for sale. Time went on a nothing then suddenly - I started getting requests to purchase. The issue was the timing - I've been out of town for 3 weeks and I caught covid. I've already processed the fir...

Resolved! Display of eBay search results are painfully slow in Firefox when Items per Page = 240

Ever since eBay changed the format of their Search Results to show the Seller name and performance percentage on the third line of the results, Firefox has become completely unusable but only when "Items Per Page" is set to 240. If you set "Items Per...

Unable to end a listing

I'm unable to end any listing. WTH? Anyone else having this issue???

Seller listings do not appear when under about 100 items

Since yesterday some profiles of sellers pages list no items at all. Listings do appear when I click on a seller's profile when there are many items for sale. I can select an item from a seller under 100 items via search, but I cannot see their other...

editing

can not edit vehicle listings ...they say its there fault....but not fixed

USPS International Shipping labels Not Working? 12-13-22

Anyone else unable to purchase USPS International shipping labels? Error: It was not possible to generate the label. Something is wrong. Please try again later. I can't even generate one through USPS Click N Ship!

Missing Shipping Label Entries on Orders/Shipping Labels Page

Today I noticed that major blocks of shipping labels are missing on the Shipping Labels history page (Orders / Shipping Labels). As an example, the date of the last one on the first page is March 5. When I open the second page (click 2 at the bottom)...

The "Leave Feedback" page now has broken Purchases / Sales tabs blanked out

For the past few days when I go to the Leave Feedback page I am unable to separate out the sales and purchases as both tabs are broken / blanked out so only "All Transactions" is an option. I buy and sell with my account and often leave chunks of fee...

Slow loading.

I have updated numerous times and used different search engines and ebay is still too slow for me to use. Nothing I can do helps. Ebay is the only site I have had trouble with. There really isn't a way to contact Ebay for help so now I do most of my ...

THERE IS A DIFFERENCE IN ENDING TIMES BETWEEN THE DESKTOP COMPUTER & MOBILE APP

I have had customers complain that they were the high bidder when an auction ended and they did not turn out to be at the end.....I could never understand what was happening to them but I think I have discovered the problem.....We found that at about...