Report eBay Technical Issues
If you experience a technical issue on eBay, we want to know. Share your experience here.
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Not able to save the Template

Hi, I am new on Ebay. I am not able to save the template. When I input everything and hit on Save Template, than it continuously shows that template is saving but nothing happens. It just continuously saving. Please help me on this.

ebay error.png

Again experiencing a technical issue about not receiving notice of sold items

This happened last year, then seemed to be cleared up. Now it’s happening again. I’m not receiving emails that items have sold, and they don’t appear in my sold listings list, either . . . Until they’re one day past my last shipping date. THEN they a...

Problem with changing my bank account

When I had created my account in the middle of august I thought I had made a typo with my bank account number. However eBay accepted the typo as correct. Now when I want to change my bank information to the correct account number, it asks me to verif...

User avatar by Not applicable
  • 139 Views
  • 5 replies
  • 0 helpful

Label Printing Issues

Is anyone having issues with printing anything from the "Print Shipping Labels" page? Packing slips, postage labels, anything that needs to do a print preview... Simply throws up the preview box with no content! Just sits there! What gives?

User avatar by Adventurer
  • 1448 Views
  • 30 replies
  • 0 helpful

Request total in cart - error message

Hey devon@ebay. Could you check to see if there's an open tech ticket on this? For a few months now (started some time in July), roughly 50% of buyers that request a total through the cart for combined shipping are receiving this error message. "We'r...

REQUESTTOTALERROR.png

Rapid refreshing of my ebay page

I have noticed that about 15 minutes into end of an auction, the bid page starts refreshing like crazy. The page refresh alternates between '0 sec remaining' and the actual remaining minutes. For example: repeating:0 sec remaining14.59 minutes remain...

Sharing from EBay to Pinterest

Anyone else having problems sharing their posts from EBay to Pinterest? This problem just started for me last night. I shared a post from EBay to Pinterest & instead of sharing the post with the title & amount, it shared the entire post description. ...

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