Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! Improper sort order when viewing a seller's items

When I view items from seller "goforth" sorted by newly listed first, some of the newly listed items are at the top of the list where they should be. But down near the bottom of the list are 3 recently listed items that should be up near the top of t...

Ebay isn’t recognizing my current address

I moved into a recently finished house. The fu address and zip code is on USPS but Ebay says it’s unable to verify.

New bizarre line-editing in search re-writes my search terms. Search keeps getting worse.

This is rapidly going from bad to worse. If I type a search query, I know what I want, and what I want is for it to be executed as typed. Not with some words removed, not with words replaced. Stet. If you are sure you must disenfranchise the average ...

All Listings Have Zero Views Starting today Nov 10

All my view history on all listings is gone today. All listings have 0 views. It was there yesterday. Some watcher history appears to still be there although about 1 hour ago it was all 0 too. I wonder are my listings even showing up to buyers?

0 views on all my listings over 900

Can someone please advise what is going on. As of this morning all my listing views went to 0. Is there a know technical problem ????

view on all items 239 now show zero

Woke up this am to all of my 239 items view count showing zero, they were there yesterday but now all at zero. No way to contact Ebay by email, chat is just auto and when I go to sellers community it gives a link to contact if you have this problem, ...

Resolved! International Buyer Opens INR

So I enter the eBay International Standard tracking number going to Singapore onto the case, which showed tracking from July 15, 2022 to August 4. Suddenly, eBay is showing that I just now, today, Aug 8, "provided" a tracking number and all the track...

Item sold email - Please redesign.

It has become so frustrating trying to find any useful info from the item sold emails. The actual sales price is not shown. The buyer info not shown. The item link takes you to an old ebay page and does not give you any info about the sale. You have ...

Resolved! "Visible to everyone" Toggle on my feedback page defaults to private.

Says I can't change it because I have active listings. Took down my listings and the toggle goes to public. put auctions back up and it defaults back to private. If you try to manually set the toggle to private it gives you this warning "Are you sure...

Seller Hub Layout Issue

The categories under Seller Hub are in list form right now--not in their usual layout.

Life is hard on this farm. (Joke)

I love this bug.

Contact Customer or Seller function not working.

When I use either Firefox or Safari browsers, the "Contact Customer" function will not work. The page partially loads with a spinning circle at top and , although a message can be written on the form at page bottom, it will not send. I even went to c...

Ebay Forcing Selection of Suggested Search Query Not Allowing Freeform Text

Woke up this morning and both on Chrome and Firefox browsers when I try to enter a search query, it auto-completes it with the first suggested query and doesn't allow me to edit it! What the heck!?

Not recieving "change password email"? Possible fix for this sissue

Hello, I was having an issue not receiving the "change password email". Upon searching, it seems many people were having the same issue with no solution. I had an idea of what I could do to fix it, but I needed some information. I contacted customer ...

messaging seller

Why is the "message a seller" not working? Tried 3 dif browsers. Send button won't highlight. Page has a spinning circle arrow on top. Trying to load something. I guess another ebay coder needs to be fired.