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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Page reloads when I'm trying to upload pics!

When the beta was rolled out for the new listing tool, this problem was there and it never got fixed when they rolled out the real thing! I reported it in beta, that this tool wasn't ready for prime time, but as usual, no one listened! If I try to up...

System Changing Best Offer to 50% of Listed Amount

I’ve pretty much stopped putting in a minimum for best offer because on the eBay app, it reverts to 50% of my listed price. Please note: this happens ONLY on the app.

Resolved! Certain pages are not loading correctly like this one ...

https://www.ebay.com/sh/lst/active Sample screenshot of how the page loads up.

Ebay Starndard Envelope for Trading Cards, Stamps, Postcards, & Coins

Recently eBay has offered a new shipping service. eBay Standard Envelope. eBay Standard Envelope for Trading Cards, Stamps, Postcards & Coins up to $203 - 6 business daysTracking included: YesInsurance included: YesI have tried this service, and I sh...

Links to items change for each search

I have a number of standard searches saved that I run periodically to see if there are any new items that I might be interested in. These searches are displayed most recently added item first. I would scroll down the listings looking for interesting ...

Shopping cart new code, fails on old browser

Today, in the Shopping Cart window, clicking on "Remove", "Save for Later" and the main "Go to Checkout" button all do nothing. Was working previously. Amusingly, using code inspector the class for the "Remove" link is "fake link". Yes, it certainly ...

I can not change payout banking info!

I am trying to receive payouts as a seller. my old bank info. is old and I no longer use this bank. I need to add my new bank info to delete the old bank info (per ebay). When I add all my bank info (routing and acct number) ebay gives me an error. I...

Refunding buyers

Is anyone else having issues refunding buyers ...unable to refund, try later error messages?

Account suspended without warning

Hi there,I just opened a new eBay account a few weeks ago to start selling.After a few days it got suspended, without warning, nothing, just an email saying 'Your account was suspended because it exhibits a risk to eBay and it's community, we have de...

Inconsistency of shipping price?

It seems the reported reduction of Priority rates went into effect. I sold an item and upgraded from buyer- selected Parcel Select to Priority, costing what was to be only 7 cents more. The Ship Your Order page quotes the USPS rate for this sale as $...

EBAY CHANGING ORIENTATION OF PHOTOS ON THE ANDROID APP ONCE UPLOADED

This is the first time I have experienced this. I uploaded photos to 20 listings yesterday from my phone. Once the listing was made active all photos were turned sideways. I had to go into 20 listings and fix 5-6 photos each. It looks like the Ebay a...

Item Description not showing up.

I'm a new seller and my latest listing had issues where the description wasn't showing up in Chrome or Edge. I kept trying to edit it and add a description but it wasn't working. Then a search on the community turned up articles related to mobile, bu...

Bad Request

I have searched the community for how to fix this and have come up with no answers. I was writing a listing on my desktop computer, went to hit submit and got this: "Bad Request Please Contact Your Administrator with the Error Code". I can access Eba...

Just this week, I can't view pictures of items with firefox ver 53.0 web browser, on win xp

Just this week, I can't view pictures of items with firefox ver 53.0 web browser, on win xp.This must be a recent change? Its just in the last week? I open a listing, click on the pictures, and they don't enlarge, or let me pick another picture but t...