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Current known technical issues - updated as of 3/27/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Sold listing not showing

Hello why I can’t see sold items on my app?!

NEW FEEDBACK PAGE?

I am a seller and just went to leave immediate feed back for my buyer after I printed the shipping label. I got a NEW SCREEN with the FEED BACK Blue Bar running across the ENTIRE TOP of the page AND The FEED BACK Box was ALREADY PREFILLED with some o...

Printing a Royal Mail Label generated in Ebay using Firefox

The subsequent label produced is fine but when printed it has an incomplete QR code and Barcode, if I use Safari the label is fine throughout?

Unable to purchase Shipping label

I have been trying to purchase/print a shipping label through eBay for a sold item and I keep getting a time or error advising me something went wrong and to try again later when I hit purchase. Is there a current issue or could I just be a one off?

Messages Not Appearing From Sellers In My Ebay Inbox

I can't see messages that are received from sellers unless I click on messages. I never see anything numbers of messages appearing in My Ebay so I'm unaware of messages that are received which are offers most of the time. This started to happen recen...

CANT BUY NOTHING ON EBAY

Can't Print Labels this morning

Again, I can't print shipping labels this morning on the NEW BLACK shipping Page they rolled out last week. The PURCHASE LABEL tab is GRAYED OUT and will not let me purchase? Anyone else experiencing this today?

Can't get eBay to verify my info

Sold over $600 in 2022, so I gotta pay taxes on it. A little background, I live out in East Jesus Nowhere, the USPS can't deliver mail to my house, it all goes to my PO Box, and in my little apartment complex of 8 apartments, eBay's address system ca...

Can't Print Shipping Labels

I can't print shipping labels this morning all of a sudden. The NEW Black box Shipping Label page that was rolled out last week is not working for me. The PURCHASE LABEL TAB is all grayed out and will not let me PURCHASE or Print my label. kind of li...

Item categories do not drop down - following page redesign

The new page design when searching has item categories on the left hand side, I doesn't drop down or refresh expanding the category tree when searching for items. Eg. I want to search in "Computers/Tablets & Networking > Computer Components & Parts" ...

ERROR: 310_ERR-TOO-MANY-REDIRECTS, been getting this since the 19 of July, can't get into my auctio

eBay Messaging page "jumps down" a few seconds after you open it, and each message: MADDENING!

The way the eBay Messaging page "jumps down" a few seconds after you open it, and a few seconds after you open any each message, to make room for the stupid banner ad near the top, is MADDENING!I like to work fast. And this annoying behavior slows me...

cannot access payment

I tried buying an item today and when I went to pay, received an error: Access DeniedYou don't have permission to access "http://pay.ebay.com/rxo?" on this server.Reference #18.842c2d17.1659811065.df4e6bc I cleared cookies for ebay and logged off and...

Resolved! Poor Choices For Reporting a Listing

When a listing describes an item as being Native American made when it obviously is not, the required reporting categories must all be filled out: Report Category Reason for Report Detailed Reason When you get down to Detailed Reason the choices are:...