Seller News: May 2025
Catch up on the latest updates focusing on trust and optimization.
Forum Posts
Current known technical issues - updated as of 04/28/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Sent photo to customer, they received different photo
Weird one. The customer received an image neither of us had seen before, looked like a business card for an emporium in New York? I checked my sent messages and it shows that wrong photo, but it has the same filename as the photo it should have been ...
$10 off code
New user of eBay, I bought 2 pairs of shoes and used my $10 off code. One of the sellers of the shoes canceled the order saying he gave the shoes away. The other shoes still got a bit of the discount about $2 off but not much. I think eBay realized t...
How to contact ebay for website issues or suggestions
I am surprised that there is not a simple way to contact ebay to let them know of website issues or suggestions. For example, here are a few. 1st, on selling an item, I keep getting a page that gives "advice" then show "Got It" for the selection and ...
How do I get rid of junkCSS/HTML code in eBay messages and email?
How do I get rid of junkCSS/HTML code in eBay messages and email? It's nearly impossible to find the actual messages buried in script code. Here's a sample:
Images not loading on awaiting shipment page.
On our awaiting shipments page photos are not loading. A couple will load but the majority are not loading. It's been happening for the past 3 days. We have used another browser and same thing. We even used another computer and same thing. This is on...
REVISING A FEEDBACK
The seller requested a revision, which I want to do but when I try to do it, I get an error message and can’t leave a revised message.
Messaging Fails, over and over
Anyone else having trouble sending messages? I tried clearing cookies, logging out and back in. Also tried from 2 different IPs. Message is always "your message could not be sent". When I click the "try again" button it wipes out my message and fails...
Printing a return label
I keep getting an error message for the past 4 days saying "We cannot process your request because of a technical issue". I tried on my phone and laptop multiple times.
Printing shipping labels
The printer will not print the label unless I turn off the printer and then turn it on again. Its not the printer, order details page and other non ebay stuff prints just fine. Sometimes the label will print at least 5 minutes later after creating it...
loading pictures
Having problems getting the photos to load in listings. Am using Windows 10.Any idea why this is happening all of a sudden?thanks.
My pc reboots when i try to use ebay
My pc reboots when i try to use ebay
New LIsting Tool Photo Adjustments Sometimes Require a double click of the mouse
I used the new listing tool today to create listings by "sell similar" and could not get the system to recognize a mouse click to select the main photo or subsequent photos for changes "Crop", etc. I could make no adjustments to the photo of course. ...
Can't Verify Info. Keeps looping when I try. Payments on hold.
On Sept 19th I received the message from ebay to verify my info by Oct 19th or payouts would be held.I just received an email this morning that my payouts are NOW on hold until I verify.So I went through the verification process and uploaded my drive...
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