Report eBay Technical Issues

Forum Posts

Sorted by:

Current and resolved technical issues - updated as of 04/29/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

Seller accepted my Best Offer I paid then they cancelled and messaged me for more money for the item

A Seller accepted my best offer. I paid them via PayPal. Then they cancelled and refunded me because they said their father wanted more money for the item. Can anyone advise me other than reporting the Seller what I can do as there does not seem to b...

No recibí mi artículo y el buscador no lo encuentra

Hola, el 25 de Diciembre de 2020, compré un artículo, N ° , del vendedor , con el número de pedido , el cual aún no me llega, le enviado mensajes al vendedor y no me ha respondido, he ingresado a la opción de ayuda y tampoco puedo avanzar, porque me ...

NO SE EFECTUO MI PAGO

POR FAVOR AYUDENEMEPAGUE UNA RTICULO PERO AL FINALIZAR ME SALIO ERROR, NO SE EFECTUO LA COMPRA PERO SI ME DESCONTARON DE MI CUENTA BANCARIA .

Seller Hub Popup Message is stuck on my Ebay seller page. It doesn't let me click on any thing.

Hi, When I try to access my Ebay Selling page a popup keeps appearing for the new seller hub. It won't let me click on any of the choices, to either accept, cancel or x it out. Any solutions. Very frustrating since, I have sales to ship, auctions clo...

BIG AND TALL

unable to open the big and tall size type goes to blank have to list in regular both female and male

eBay changing all clickable text color to black!! Awful!!!

eBay is now changing all the clickable text color on it's web pages from BLUE with an underline in blue (so you know it's clickable) to, drum roll please... Pure black with no underlining, just like all the other text on their web page. So, now in eB...

Resolved! Is eBay broken?

The internet connection is also good. But nothing loads What is this? Problems with my account? Or is it a common problem?

Listing Fee.

This is my second explanation to Ebay community.Ebay has charged $855.-(after refund of $380.-) for the listing for 6 weeks of my truck sold.Ebay did not do best to protect customers.I made many errors / mistakes to click for initial listing and reli...

Some purchased items not showing up on eBay Bucks activity list?

Some purchased items not showing up on eBay Bucks activity list? They usually appear even when no Bucks are earned? Anyone else seeing this issue?

Listing no showing on any search

Hey please help me I have called eBay 1000 times but in 8 days I haven’t gotten any response! My listing is not showing even though it live and passed index time coz it’s already been 8 days. can’t find it on search anywhere on any ip adress but stil...

Unable to buy

Dear allUnable to buy using my debit Card.also i use different card display use different method.thanks.Chamila

Listing and drop down box not working for Regular and Big & Tall Size

When I try to list and click on the drop down box for big and tall , I select big and Tall but it does not show up and the drop down box below the big and tall is greyed out.Then the Big & tall disappears and leaves a white blank drop down Box, I a]c...

No Orders showing up

I click on all orders, paid and shipped, ect and its says "We didn't find any results. Try searching with different criteria"so now I can't not see any orders I have to respond to them. error message

Network error/eternal error

Having same issues as the other lovely people here. Can't access it through web or app, it just gives me same info. Even deleted app, installed and made it even worse. And here I need to resolve and issue with a buyer. Goodness. Please get this fixed...