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Current known technical issues - updated as of 04/08/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Resolved! ''Please call us to verify'', my network can't connect to the ebay number provided.
I deleted my cookies, tried to sign in but was only given an option to phone on some number. My phone network can't connect to this number. No I literally have absolutely no other possible way of trying a different network, and am given no other way ...
eBay saying delinquent in shipping when it’s on its way
Last night my orders page showed delinquent shipping that in red says it should have been shipped Aug 29. In fact, item should be delivered to buyer tomorrow. I have contacted eBay for business but this is getting ridiculous. 3 glitches affecting my ...
New Listings Will Now save Descriptions
For over a week any new listing will not save the descriptions, despite multiple attempts to revise. I have not listed any new items due to this, as buyers like a fairly detailed description. This is a platform error, a serious one. When shopping on ...
Cant contact customer service
My account has been restricted for weeks - for no bloody reason! When I try to contact e-bay I get : Customer ServiceEmail usSorry, we're currently experiencing technical difficulties with this contact option. Please try again later. Its been like th...
Can anyone tell me how to delete the items on the " Bid/Offer", Didn't Win items Delete box don't wo
put a check in the box and click on delete box but it doesn't work.
Resolved! eBay order confirmation was for a different item
I placed an order for an item, but the confirmation showed a different item. The order page was for a complete Lego set and had multiple pictures of the Lego set and box. After placing the order the confirmation said that the order was only for a sin...
Send Coupon option in Paid & Shipped not working
We are trying to use the "Send Coupon" option to our buyers in the Paid & Shipped list. The option is giving an error on anything older than 1 month. This started last month for us. Anyone else have this issue or figure out how to fix it? We tried ma...
UNABLE to exit out of PREVIEW mode when editing listings.
When in IOS preview mode of listings, it is impossible to exit out in order to complete the edit process. I regularly use the preview mode when choosing which pictures to keep so this is a big handicap.
ebay email images not displaying Firefox android
Hello, as of 2 or 3 weeks, the images in ebays emails are not displaying in Firefox on Android phone using Hotmail.Does anyone know how to fix this?Thx.
ERROR
I just found this!!! Someone else had a test problem like this!!! Why is no one helping??? It has not been possible to bid since the previous global trial lemma was restored! There is a programming error on the page! I haven't been able to bid for we...
Huge email eBay Message Dump: 1,041 msgs 250+MB WHY!!!
I have 2 eBay accounts. One is my seller account and this one is my buyer account. This morning I received a MASSIVE eBay Message dump: 1,041 msgs 250+MB. All of these are duplicated messages from the past 2 weeks. This is arround the 6th time this h...
Resolved! Items not showing up in my shop nor store.
I know that new items at least for me when listed take 12- 24 hours.But I have items that are past that time on my store and they do not even show but they have views and they aren't mine.My Shop and Store are only holding 30 Products when it says I ...
edits to variations are not saving
I made extensive edits to variations on a listing to create a "pick a card" listing and went to save, but nothing saved, it didn't give me an error message but none of the information I had entered was processed. I then tried just a single variation,...
