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Current and resolved technical issues - updated as of 2/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Error creating Invoices with 20+ items.

Anyone else experiencing issues when trying to send an invoice to a customer with a decent amount of items? After calculating shipping and hitting "Send Invoice" button, everything greys out for a few seconds and then get the error at the top of the ...

Order processing

I had a bid accepted but item requires shipping cost to be added and won't let me process the sale without it.Have reached out multiple times to seller and no updates to shipping cost.Cant cancel the order now, not that I want to, but its clear somet...

Unable to Update my Email Address on EBay

I changed my email address several months ago &, since I haven't done any business with eBay until today, I didn't attempt to update my email address until earlier today. Unfortunately every attempt to change it has failed. Since I have trouble seein...

Watched Sellers list stopped highlighting those with new item listings

On the mobile app, when displaying my watched sellers list, I could see which ones had newly listed items. This is no longer the case. I have to view the items of each seller to find out if there are any new listings.

unable to message

I tried to message the seller back but it is not letting me for some reason... help!!

Not receiving notification emails

I stopped receiving emails about 12 hours ago and was just chatting with support for over an hour with no resolution.

Broken Feedback

Has anyone else got a weird feedback screen. Mine now looks like I'm the buyer and not the seller and has no option to tick the stars. Because of this if I leave feedback I get asked if thre was a problem. I'm sure they broke something. Have cleared ...

TRYING TO LIST TODAY, MESSAGE COMES UP 'PROBLEM PLEASE TRY AGAIN'??????

ANYONE?

Gallery/Default Photo that I uploaded in listings is NOT the one showing in search!!!

I've posted this elsewhere, but maybe this is the place it needs to be. In searches, my listings are showing a random photo from my variations as the DEFAULT / GALLERY photo. This is totally unacceptable as the variation photos are just uncovered, wh...

Live chat not working.

I'm trying to speak to someone about an issue.

Nasty eBay

I need to terminate my account, but eBay makes it impossible!

FYI: Known problem with items not auto-relisting

Just posting this because I didn't see anything about it here (sorry if I missed it). I just talked with an eBay rep because items in my store have started disappearing rather than auto-relisting after 30 days. This started last night and has continu...

no access to USPS shipping service today

I am trying to gain access to the USPS shipping options to ship packages today and only UPS and Fed Ex show up. I am trying to use first class USPS mail since it is the cheapest rate for an 8 ounce package. This has happened about two weeks ago and r...

Resolved! I can't view waiting on payment items

I have been trying to view my waiting on payment items under the selling category for over 5 days now. All I get when I click on it is a message saying can not load page try again later. I have a buyer that purchased 10 items and failed to pay. Now I...

Watchlist/Summary display bug

As discussed in here https://community.ebay.com/t5/Share-eBay-Technical-Issues/My-eBay-Watchlist-display-bug/m-p/31574790#M79975 Just recently I realize that the Summary page now exhibits the very same problem. Have installed Adblock Plus and added t...