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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Manage active listing showing zero active

Hi, any seller having the same problem when they click manage active listing it show zero active listing. I call ebay they told me it's a glitch and they are working on it. Please if any seller has the same problem let me know because this problem ha...

Sporadic problems adding items to custom lists

When I'm viewing an item and want to add it to a watchlist, sometimes (more often than not) none of my lists are showing up. If I clear the browser's cache, they will appear for a while then disappear again. I have the same issue when I try to move a...

Number of views for active listings is blurred out

Number of views in ALL listings are blurred out. Number of watchers is OK. Any guesses ? Problem started couple days ago

Ebay Restricted Our Account

Hello everyone, we started selling our car accessories on the ebay platform 3 months ago. In these 3 months, we managed to reach 180 sales and a turnover of 12k dollars. However, 1 week before that, we received a message from ebay that our account ha...

Unable to upload videos

Old thread was closed despite many many many people complaining. How is this helpful is unclear (old thread https://community.ebay.com/t5/Selling/Unable-to-add-video-to-listing/td-p/32756919/page/4 ) so I am starting new one! For about 1 week or more...

my ebay shipping is down

is any one having issues in printing thier shipping labels ?

I Want to Leave Website Feedback

I noticed the lack of Authenticator App support for 2FA on eBay, and want to give feedback regarding it. Where can I leave such website feedback?

"Mark as shipped" not working on a combined item sale

Yesterday I mailed many orders. One was a combined order of 8 postcards which I mailed in a USPS first class letter. I've been clicking on "Mark as shipped" many times on this order, but it remains in "Orders awaiting shipment." Hopefully I won't get...

Unfortunately, this seller will not ship to your location.

I have a buyer who can not place an order because he gets the above message on two items I have listed, but not on other items I have listed? My shipping options are the same on all items I have listed. He has tried using different shipping addresses...

Language changes

So, we use ebay.com in the Czech Republic as we have no other option. Yesterday, ebay decided that we should see our home page, listings, business settings etc in Czech. But only parts of the pages! So it is a complete mess. I do not want Czech as we...

Video uploading error

Since 12/18/2022 I have not been able to upload a video to my listings. It starts to upload, gets to 4% then states Video upload failed. Please try again. Contacted ebay on 12/18/2022 stated there was a known issue with this and they are working on i...

Resolved! Since Last Evening Unable to Upload Videos on Listings.

The video upload stops at 1% and a message cranking out a message saying: the video has failed. What's the solution to this glitch? Please help!

Why No Video uploads

Unable to Edit Stored Feedback

If anyone is like me, they leave feedback for many different buyers and they heavily rely on the stored feedback autofill tool. I have so many phrases stored that is is becoming a problem. I have attempted to edit them using this page: https://www.eb...