Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Listings doesn't appear in search, and also in my own store. Only appears in Manage active listings

So I've run in to the problem of not being able to find my own items, even when I search them with Item Number. I tried regular eBay searchI tried going to my store and searching in Items for sale Only place I can find is when I go into my account an...

ebay standard envelope and the new listing tool

Cannot find the Ebay standard envelope choice for shipping stamps under $20 in the new listing tool.1. Shipping on the new Ebay listing tool defaults to package--where is envelope?2. Where is the standard envelope choice? Flat rate or calculated? Loo...

Listings

I was able to list 2 items this morning then this suddenly stopped I tried to revise one of the items and when I click submit I get a message that say’s submitting but the circle just keeps going round and nothing happensthe same thing happens when I...

"print shipping label" now missing from sold item page on paid orders

devon@ebay On sold and paid orders a new "this item is out of stock" banner has replaced the print shipping label link and there is no longer an option to print shipping label from the listing it self if the item is paid for. For some reason though "...

Cannot add any pictures to my listings since yesterday.

Cannot add any pictures to my listings from my Mac (since yesterday). The "add pictures" button doesn't work, doesn't do anything when I click on it (neither does the "add video" button). I can, however, add the pictures from my iPhone. But it sucks ...

Cannot use eBay shipping.

I had an answer from eBay, I thought, but it said to click on "the bug", and I don't know what you're talking about.

I never realised this part of ebay until now

Hello everyone,I'm glad I discovered this part of ebay,finally...I'm trying to remove a few vehicals from my " see if this fits your vehical" list but I can't seem to find a way! If anyone knows please lmk and thankyou in advance..

Having trouble generating shipping labels

I am also having problems generating shipping labels. I got the page up and one label printed after numerous attempts and refreshing the page a few times. Now unable to print other labels.

Resolved! Seller page reflects 23 items Sold, but with canceling Scam purchases, I might only have 5 Sold

I'm new at eBay. Since day two on eBay, the number Sold has been incorrect and my total dollars made has been incorrect. I have been canceling Sold items from Scammer purchases. I thought, the numbers would go down, and reflect the cancelled sales, b...

New Listing Tool Problems Listing

devon@ebay I apologize for posting a 3rd issue in as many days but glitches are making listing very difficult using "sell similar". I am just reporting them for the good of the community and for the ability to list for myself as well. Not trying to g...

Ebay cuts ties with Paypal, now must wait four days to get paid

Without warning Ebay severs ties with Paypal and now I have to wait four days while Ebay verifies my bank account. Gee, I could retire on the interest that accumulates for four days on all Ebay sales! Am I the only one not happy. Also I have a few re...

Unwanted nude women listings in my Recent Viewed

Why. In my Recently Viewed section does it appear listings of nude women, which I haven't looked at ? There are listings that appear that I have looked and 4 or 5 nude women listings. It's pretty uncomfortable explaining , especially when I have not ...

Ebay ending listings

Why does Ebay automatically end some listings after a period of time? Then the seller has to recreate the listings again.

Mobile Friendly Checker Crashes and loses all data entered

Beginning yesterday (9/20) when creating listings on my desktop, the system crashes as soon as I click Mobile Friendly Checker. I get a blank, white screen with no exit button. Clicking refresh or the back button loses everything I entered including ...

RED AND GREEN FONT COLORS REMOVED FROM DESCRIPTION SECTION

For some crazy reason, eBay has removed the red and green font choices from the description section. Christmas is coming and I always use both of these to create my descriptions, NOT TO MENTION that I have always listed FREE SHIPPING in red in my oth...