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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Claim process with ebay shippers is broken!

I received a claim from UPS. It was difficult to file it since I did not know the ebay account number. But when I finally found the Ebay UPS account number and got someone in UPS to file it over the phone and received claim froms, I figured the hassl...

Changes To EBAY UK Listing Templates

I have noticed today the option to add EBAY UK listing to EBAY US / Canada (normally cost of 0.05p) is no longer available, is this a glitch or a long term change? Also, in Overseas Postage options Royal Mail Tracked & Signed is no longer available p...

How do I change my phone number to receive security codes. I want to switch my Bank accts.

TextNow will not allow a text OR a call from ebay. II have a legitimate number now

Drafts Disappeared after Pressing Save for Later During Bulk Edit

Unfortunately, I broke my edit in small numbers rule during draft edits. I started to edit the shipping for 67 drafts at 12:42 am (EST) and pressed Save for Later at 12:47 am (EST). AND POOF!!!! They are all gone! They are not active nor are they in ...

Can't list an item / listing page not working

Anyone having the same problem? For weeks, i just can't list anything. Anytime i want to make a listing and press the maginifier icon, i got the message that the page is not in function. Any ebay tech support here that could tell me what's going on? ...

Resolved! Viewing feedback page

Is anyone else having trouble viewing the feedback page. My page is super large and looks like it is missing some programming of some sort. It is all messed up. It has a bunch of large arrows and upside down exclamation points. Am I missing some sort...

Leave Feedback Sorting by Purchases and Sales Grayed Out Not Working

A few months ago the selectable links on the Leave Feedback page to select Purchases or Sales were grayed out and have been ever since. At first I assumed this was on my end and have restarted my browser and computer several times since then to no av...

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Issue with "this is a gift" custom option with packing slips.

For the last 2 weeks the option for "this is a gift" is not working for me, while lines for subtotal, sales tax, shipping and total are not shown, the individual cost of each line item is. I have cleared my cache and history several times to make sur...

Filter by product location not working correctly.

Hello eBay, i always used the item location filter as it cleared up the search a lot and made things easier. Since the redesign, those options are for some reason hidden in the advanced search (before they were in the sidebar). They don't work correc...

picture not uploading

I am new to selling items on ebay I am trying to list a few items and none of the pictures i took are working. What are the reasons why this could be happening if someone can help i would greatly appreciate it thank you

Active listing page blank

When I click on active listing page my pictures show but not any of the other columns. Other than pictures the page is blank, No title, start date watcher columns.... Ended and unsold pages remain normal. I have rebooted, cleared browsing data, tried...

URGENT need personalization option corrected

personalization option has been working for like a year...now the option is chosen but entry block for customer to enter personalized information not appearing. I sell personalized greeting cards on this account and Gift Baskets at my store MelodysGi...

Shipping Pay Problem

I can't pay for USPS shipping today, the screen returns to the shipping page.

"Daily limit exceeded". Can an eBay rep please help?

For the past 3 years, nearly every time I go to look something up "too quickly", I have to solve a captcha. I don't even type fast, but unless I put 10 or so seconds in between a query, eBay thinks I'm a "bot". Despite moving and having a completely ...

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(sigh) New listing tool is aptly named

I've all but shut down this account for selling, for a long laundry list of reasons. A few days back, wallpaper with a really high retail turned up out of nowhere being sold for pennies, and I tried to list it on the other account. Care to guess if t...