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Current known technical issues - updated as of 3/27/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

I can’t sell anymore on EBay app.

I can’t sell anymore on EBay app.The system is not letting me list an item on the app.I don’t know why now I have to use the browser to sell.Somebody have an idea why it’s happen,thanks!!!

eBay standard envelope unable to be used when selecting "lot" category even if they meet requirement

Heads up to all sellers. eBay standard envelope is not a valid shipping option for items listing in "mixed/lot" categories for items that qualify to use the envelope. I recently sold 2 cards together using "mixed card lot" category as listing would n...

Search box on Purchase History page not working correctly?

While in the Purchase History page, we can see the unfiltered list of our purchases no problem. However when we enter a specific order number to filter out, it shows No Results found. we are just copy/pasting the order number as received. and we can ...

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Account Restricted after sale

After selling an item on Aug 8th, I was told my funds were on hold until August 22nd. I updated all of my info and check back on the 22nd, to which I am told my account has been restricted. I was told to check my messages but there is nothing in my i...

Resolved! Feedback.eBay.com Timing Out

Is anyone else having trouble when clicking on a member's feedback rating of having the page taking too long to load and timing out? I'm using Windows 10 and the latest version of Chrome with a high speed broadband connection. I've been experiencing ...

Now we can't view active listings.

Along with all the other server based issues on getting to pages... Now we can't see our own listings under Manage Listings.. It was working half earlier but now completely shot. This is much like the lack of access to blocked buyer. Updates to watch...

Resolved! Issues With Blocking a Buyer

I know how to block a buyer. But, neither the App or my computer will allow me to get to the page to do so. Is anyone else having this issue? Thank you in advance for your feedback. Kind regards

Resolved! My Ebay seller email payment notifications are coming through without buyers name and address.

This happens a couple of times a year. Started yesterday and continues today. Please fix this.

Resolved! buyer address no longer in email sold item notification

This week, the Ebay email "You sold an item" notification no longer shows the buyer's name and address. This adds two extra steps in our system to process the order. Also, the "leave feedback" on the same email takes us to a feedback page where our l...

Resolved! New app update glitch? No “back” button.

When I search for products to on eBay in the app (just updated to new version today), and then click into a listing to read the description/ see pics there is no “back” option. Maybe I’m just missing it, but I can’t figure out any way to get back to ...

ALL Item Descriptions Scrunched into Inch Wide Left Margin when using Firefox on Laptop

This has been going on way too long and needs fixing. I use latest version of FIREFOX on my LAPTOP and my tech savvy engineer husband has researched this issue for many hours/weeks. It is NOT a FF issue, but an eBay issue. ALL Item Descriptions show ...

Resolved! Issues with creating a new listing on Ebay

I am creating a new listing and ebay will not let me select preowned for condition. When i cross post from List Perfectly the images are not copying ove and the condition is prefilling at NEW. I saved it as a draft then tried to sell similar and edit...

Account On Hold

hello I'm trying to reactivate my account, but every time i try to contact eBay Support by E-mail of By Call, i always get error message. how can i contact them ?

Leaving feedback for a buyer

I tried yesterday and this morning to leave feedback on items that I sold. Both days I have a message at the top of the page that says there is a problem.I can type in the feedback but I am not able to submit it.Is anyone else having this issue

Item specific disappear/reappear in new listing tool

I click "Sell similar" on a previously sold item. I upload my photos in the listing. I scroll down to item specifics, and want to change one of the drop bars. I click the drop bar I want to change, and they all disappear. I then have to scroll down, ...