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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

issues

I'm trying to publish a product but I can't. i'm trying this since yesterday but it always seems like error says "The app is not working right now. Please try again later"

Cannot Cancel an Order (without payment method added)

Cannot Cancel an Order (without payment method added) as noted in the title. Adding payment method is not working, (reported on another thread) therefore cannot refund a canceled order.

Search For Anything box

At the top of the page there is a search for anything box, when I click on it a drop-down box shows several recent searches with a clock if front and a X on the right. I want to remove some of them, so I click the X and it goes away until I click aga...

Items Picture not appearing when sharing

When I share listings to Facebook sometimes the picture will not show instead this shows

set Default location

Please allow setting default search location. Time is wasted changing from Default, which is worldwide, to anything else. For every search.

My app isn’t working at all says no internet connection but I do have connection

Is anyone having trouble with their app not working today?

What's with this Please Verify Yourself?

Every day. Every time I open a new tab or close out the browser and reopen the stupid captcha pops up. Sometimes I have to re-enter my password. Even after "adding trusted device" it doesn't stop. If I have to see one more dolphin, panda bear, tall b...

Buyers forced to immediatelly pay rather than combine glitch?

I've had several buyers pay separately for their items rather than go through checkout and take advantage of combined shipping. The buyers say that they had no choice and it was the only option for them. My settings allow combined shipping. I spoke w...

Buyer Notes failing to display

I just had my third instance where I am having to resend a second item because a buyer says they attached a note to a purchase but on my end as the seller there is no note visible. And yet the buyer is able to show me a screenshot of their order with...

Cant List anything on Ebay - Error Message

Anyone having the same problem? For weeks, i just can't list anything. Anytime i want to make a listing and press the maginifier icon, i got the message that the app is not working. Any ebay tech support here that could tell me what's going on? In th...

Why do I have play games to log in every time now ?

Starting a few weeks ago I have to "prove I'm human" every time I log in, by clicking on the images which contain some particular object. It's a real nuisance. I've been on Ebay for many years and this is new within the last several weeks. So what's ...

Out Of Stock Glitch - Solds Viewable By Others

The Out Of Stock (OOS) option is allowing others to view your sold comps since Sept. 10th. I use this feature so that my local competition is unable to see my solds. I did call customer support to report the issue, but I'm fairly confident that the a...

Resolved! App not loading the sold listing

When we have an item sell, we use the phone with the eBay app to go out where our parts are to find the part that sold. App is for some reason, not loading the sold listings. So I can't even click on the item to see what it is. It will only load all ...

Claim process with ebay shippers is broken!

I received a claim from UPS. It was difficult to file it since I did not know the ebay account number. But when I finally found the Ebay UPS account number and got someone in UPS to file it over the phone and received claim froms, I figured the hassl...

Changes To EBAY UK Listing Templates

I have noticed today the option to add EBAY UK listing to EBAY US / Canada (normally cost of 0.05p) is no longer available, is this a glitch or a long term change? Also, in Overseas Postage options Royal Mail Tracked & Signed is no longer available p...