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Current known technical issues - updated as of 04/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

eBay card

I scratch my eBay card wrongly I can’t get no code

My account is suspended. Why?

My account is blocked. Why? I didn't break any rules. Who and how should I contact?I just get this:Your account has been suspended

Some auctions being hidden

Doing a minimal search for "centerpoint bolts" and I find that at least one auction doesn't come up. Originally I copied and pasted part of the title of an auction I am bidding on to find other similar auctions...but found it strange that the auction...

Haven't been able to load Ebay Motors for over a month

When clicking the Motors link on the main Ebay page, or any link to Motors anywhere else (Google, etc.) it will not load. Just get a white page and eventually it either says it's not responding, or it will time out. This happens in any browser I have...

Ebay suggesting completely different items

So I was bidding on an item and didn’t win…Right after the auction ended I receive one of those suggestions of here’s another one with a buy it now price. Title and photos of the same item that I just lost. I go ahead and purchase it, send the paymen...

Creating Listing & Price Changes In Process??

Anyone else having this problem, Your making your listing everything is set including the BIN price, Then you save to come back with photos, & the price you put has been changed, It has been happening to me several times??, What's up with that??

Very slow sales, the slowest its ever been , How about you?

We have been selling on ebay going on 24 years and have been through a LOT of changes over the years. Once they started that Cassini search its been crap! The last couple of years ebay sales have dropped down severely! Lately its been nearly non exis...

Why does eBay Keep Asking Me If I am a Human

I have been selling on ebay for the last 20 years, trying to list some items for Christmas but keep getting bots verifying if I am a human and presenting pictures to select from, I was trying to sell similar, then I tried relist and it did the same, ...

Error code 1014

Hello I keep getting error code 1014 when I go to hide orders that have been delivered/feedback left also my entire purchase history shows even if I select to show orders from specifically in 2022. I've deleted cache and data, uninstalled and install...

Not receiving the usual ebay emails.

For the last 2 days I have not been receiving any of the usual email notifications from ebay regarding sold items, shipping labels, ebay payouts etc. I have made no changes to my account settings and I'm wondering if other sellers are experiencing th...

Ongoing issue

Sold an item on September 16, had to update my bank account and now my account is restricted. Contacted eBay multiple times as there is no option to upload bank statement. Was told this is a technical issue . Has now been on a week since being told i...

Buy Delivery

First time issue. As a multi-year seller, I am trying to Buy Shipping on Ebay but Ebay appears to get stuck when I click on purchase shipping. I have tried different browsers but the result is the same.

"Ended" Listings link in Seller Hub redirecting to "unsold"

I'm not sure if ebay tech actually reads this forum but thought I'd point it out anyways.I wanted to delete all the listings I had ended the other week and they wouldn't show up on the "ended" listings page. Instead it would redirect to https://www.e...

My Ebay is all jacked up and cannot page through watched items

Hi all,I have these problems on all browsers and all machines and from each network I connect through. I cannot delete offers, I cannot page through my watched items (I click the next page but nothing happens), Also much of the font, especially recen...

Resolved! Item condition selection box missing

Using the eBay app the ability to filter the condition of the items in the search results has completely disappeared. This is across multiple searches where they all normally have new/used/etc available as filters. I've tried deleting cached data etc...