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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Glitch in Adding Authorized User to eBay account

When I attempted this evening (5:45pm / Pacific) to authorize a new user for our account... to "View Orders" and "Download Order Reports"... as soon as I entered their contact info and permissions... and approved the request... it immediately launche...

Getting signed out

What is the Ebay option to keep you signed in when I am getting signed out every couple of minutes?

Unable to Bulk Edit Store Categories. I can only see the first 5-6 Store Categories.

I can only see the first 5-6 Store Categories.I see no way to scroll to see or pick the rest of my store categories.

Ebay says says server down while I'm trying to take care of a return for past 2 days.

Tried to contact help as well and it says server down also.

I can Revise a listing or Create a Shipping Label this morning.

I am unable to revise a listing today. I've tried several different listings and all I get is the spinning little icon. Same with trying to create a shipping label. The system is not allowing me to create any today. Anyone else having these issues?

Resolved! Can't END Listings in my Ebay Store?

I have a second Ebay store under a different ID. I am cleaning out dead stock that's been sitting and want to end the listings, but getting an error that says "Listing Cannot Be Ended" with a little red exclamation point. Tried on two of my listings....

Ebay your site is "Extra" broken today - Happy Friday

Active search tool in seller hub, mega broken, have found dozens of search words not pulling up my active listings. Cant add to cart, just freezes, I have tried it and have had customers complaining about it today. **bleep**?

Our homepage is down, but the rest of eBay is fine. We'll have it back up in a moment.

Why am I getting this all the time? Only on my laptop, not my phone or ipad.What is going on?

Seller hub active listings page not displaying number of views, bids, watchers, or time left

Page stopped working on 1-24-2023; multiple attempts to restore missing details and save them, but to no avail.

relisted items not appearing in Active Listings

They come up in a search by specific keyword in title but do not appear chronologically in active listings. The problem was first observed Sunday morning at roughly 8:30 AM.

Ebay text response slow in multiple browsers

Seeing if anyone is (or has experienced this).When listing, getting an incredibly slow response time and/or, it hangs for several seconds before the key strokes catch up. Happening in multiple browsers (have done the clear out of cache stuff, I don't...

Trying to print FedEx label - error message

"Something went wrong and we were not able to generate the label." That's the error message I get when attempting to purchase a FedEx Home Delivery label. Any ideas? Is this an issue across the board or just with me? Thanks!

_rss=1 Search Parameter not working anymore

Hello Community,I have alot of searches using the _rss=1 Parameter to retrieve the recent ebay listings.It seems this parameter isn't working anymore since some weeks. I've tried it on ebay.de and other tlds like .com or .at. None of them seem to wor...

paid invoice

Does anyone else dislike the paid invoice. You have to print 2 or 3 pages to get the buyer's name and the item description. The old design you only had to print one page. Maybe Ebay is in the paper selling business also.

What happened to linens and textiles category

Every time I go to access linens and textiles under collectibles, I get the "we looked everywhere, it looks like this page is missing" error code. Has this category been eliminated? If yes, why is it still there. What happened to my listings within t...